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      Frontline Call Center

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      Frontline Call Center reviews

      4.2

      79% would recommend to a friend

      (86 total reviews)
      avatar

      Jill Blankenship

      86% approve of CEO

      76% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.3

      Culture & values

      4.3

      Work/Life balance

      4.2

      Senior management

      4.1

      Career opportunities

      3.5

      Compensation and benefits

      Frontline Call Center has an employee rating of 4.2 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Frontline Call Center employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      86 reviews
      5.0
      Feb 7, 2022

      Great place to work!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very engaged leadership who are really invested in training and preparing you for the role and being easily accessible to answer questions and provide help as you transition to working independently. The team communicates throughout the day and that makes you feel connected. Nice place to work.

      Cons

      No cons that stand out for me.

      5.0
      Jan 24, 2022

      Great Company!

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH, good management, dependable company, good benefits

      Cons

      pay could be better-- but that's true of so many places!

      5.0
      Jan 20, 2022

      Working with Frontline Call Center

      Customer support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The supervisors are great. They work with you and make sure you know everything you need to know to be able to do your job instead of blaming you or putting you down for making you feel bad if you make a mistake. The job is not boring. There is a lot of room for growth within the company. As a single father the company works very well with your family schedule and even emergencies (within reason). Great benefits, sick days, and vacation time.

      Cons

      You get paid twice a month instead of weekly.

      Viewing 58 - 60 of 86 Reviews
      Related searches: Frontline Call Center jobs | Frontline Call Center salaries | Frontline Call Center benefits | Frontline Call Center interviews
      ReviewsFrontline Call Center reviews

      Glassdoor has 89 Frontline Call Center reviews submitted anonymously by Frontline Call Center employees. Read employee reviews and ratings on Glassdoor to decide if Frontline Call Center is right for you.