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      Frontline Call Center

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      Frontline Call Center reviews

      4.2

      79% would recommend to a friend

      (86 total reviews)
      avatar

      Jill Blankenship

      86% approve of CEO

      76% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.3

      Culture & values

      4.3

      Work/Life balance

      4.2

      Senior management

      4.1

      Career opportunities

      3.5

      Compensation and benefits

      Frontline Call Center has an employee rating of 4.2 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Frontline Call Center employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      86 reviews
      5.0
      Jan 6, 2022

      Great Place to Work

      Dedicated supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having been employed Frontline call center for over 8 months, I can say this is the most supportive management team I've had the privilege to work with. Upper management is interested in my thoughts and ideas, and continues to be invested in my success. We have a diverse array of clients and agents, but I have been lucky enough to work with a specialized unit, and it has been satisfying to watch our team grow, and expand our responsibilities for this client.

      Cons

      Holiday pay is somewhat limited.

      5.0
      May 31, 2021

      Tier 1 Support Call CEnter

      Technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      You need very little technical support experience to do well at this position.

      Cons

      If you have anything more than a basic knowledge of technical support practices, you can get frustrated quickly that you are unable to do more than referring people to a higher level team when basic attempts are made to resolve an issue.

      Viewing 85 - 86 of 86 Reviews
      Related searches: Frontline Call Center jobs | Frontline Call Center salaries | Frontline Call Center benefits | Frontline Call Center interviews
      ReviewsFrontline Call Center reviews

      Glassdoor has 89 Frontline Call Center reviews submitted anonymously by Frontline Call Center employees. Read employee reviews and ratings on Glassdoor to decide if Frontline Call Center is right for you.