Frontline Call Center reviews

The owner, Jill Blankenship, signed on a client without doing enough research on the company or the product. Because of greed, they hired 15 people and subsequently fired them all less than 3 months later. Some were only employed two weeks when they received their termination. It was obvious the product was failing yet they continued to hire people. They could have done the right thing and admitted their mistake but they constantly told us we just didn’t know how to sell and needed to “make more calls.” Also, employees were recruited and told “no you can’t give your current job a 2 week notice as we need people now.” Those same people are now unemployed. But Jill got all of her money up front from the client so she is out nothing and sits back and laughs at it all. And to make it even worse, this company believes in extreme micromanagement. You have a button on your phone called “bathroom” and if you are in that status longer than 5 minutes, you are called out and humiliated in a group chat in front of all of your peers. Great motivation right?

Poor management, bad benefits, cronyism very prevalent.