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Frontline Call Center

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Frontline Call Center reviews

4.2

79% would recommend to a friend

(86 total reviews)
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Jill Blankenship

86% approve of CEO

76% positive business outlook

Frontline Call Center has an employee rating of 4.2 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Frontline Call Center employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

86 reviews
2.0
Apr 18, 2022

Low pay

Recommend
CEO approval
Business Outlook

Pros

Work from Home is great

Cons

Confused management Low pay Used by upper management that takes all the credit Overlooked for promotion

1.0
Nov 23, 2021

Cheap

Recommend
CEO approval
Business Outlook

Pros

Random clients no guidance, low pay

Cons

pay pay pay pay pay

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Frontline Call Center Response
4y
We are sorry you had a bad experience but appreciate this feed back as we are a performance based company. We do list our wages transparently in our job ads and endeavor always to be straight forward regarding job expectations at the time of employment.
5.0
Apr 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Quick & easy on-boarding process. Paid training. Set schedule. Overtime available on request. Team work. Communication with management.

Cons

Work on weekends depending on schedule.

avatar
Frontline Call Center Response
5y
We appreciate that you wrote a review! Inhouse hiring is something that we are passionate about. You identified an area that we are actively working to do better in through improved training, growth coaching, and stretch opportunities so our current employees can meet the opportunities that come with our company’s growth.
Viewing 16 - 18 of 86 Reviews

Glassdoor has 89 Frontline Call Center reviews submitted anonymously by Frontline Call Center employees. Read employee reviews and ratings on Glassdoor to decide if Frontline Call Center is right for you.