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FullStory

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FullStory reviews

3.0

45% would recommend to a friend

(196 total reviews)
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Scott Voigt

58% approve of CEO

34% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.4

Work/Life balance

3.2

Diversity & inclusion

3.0

Culture & values

2.7

Career opportunities

2.5

Senior management

FullStory has an employee rating of 3.0 out of 5 stars, based on 196 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FullStory employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

196 reviews
1.0
May 16, 2024

A company whose best days are behind it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In the past, FullStory was known for its high talent density, with motivated and collaborative colleagues who cared a lot about customers and the product itself.

Cons

* Most of the aspects of the culture that made working here great in the past have been obliterated by 4 major RIFS since 2022, the most recent of which impacted ~20% of the company. * Seemingly no accountability at the senior leadership level. * Massive RIFs impacting 10-20% of the company now happen every 6 months or so, creating chaos, trauma, and disruption that leadership appears unconcerned by. * No loyalty to the employees that poured years of their lives into making the product and the culture excellent.

1.0
Jan 13, 2024

Stay away (so many layoffs with no strategic vision)

Senior manager
Recommend
CEO approval
Business Outlook

Pros

It was great - amazing culture that they have destroyed.

Cons

CEO doesn’t know how to lead, HR tells everyone to expect “reorgs” aka layoffs every 12 months and then acts surprised when people say they are unhappy.

2.0
Oct 3, 2023

Steer a different direction

Marketing
Recommend
CEO approval
Business Outlook

Pros

Truly kind, talented, and well-meaning team members who care about each other and users. An interesting, if over-saturated, market and product with passionate users. Pretty good benefits and pay.

Cons

Deeply weird, phony culture that maybe made sense in an in-person, pre-COVID world but does not translate remotely. Misguided bias toward pre-COVID team members. Massive schism between sales/marketing and the rest of the organization. Directionless marketing leadership playing to the whims of a panicked, flailing sales org. Scott, to his credit, is a kind, empathetic guy, but he's out of his depth to handle problems of this scale and magnitude and I think yet another round of recent layoffs are indicative of this.

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FullStory Response
2y
Thank you for sharing your review of working at FullStory. We're so glad to hear that you worked with some wonderful people and found our customers to be as passionate about our product as we are. We know we've got some work to do and we're working on writing FullStory's next chapter with some new leaders on board. It stings to hear we could have made your experience better, but your feedback is valuable as we move forward. Thank you again, and best wishes on your next role.
Viewing 16 - 18 of 196 Reviews
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Glassdoor has 196 FullStory reviews submitted anonymously by FullStory employees. Read employee reviews and ratings on Glassdoor to decide if FullStory is right for you.