Pros
FullStory treats its employees like the smart, capable grown-ups that they are. New hires are carefully chosen for the right blend of talent, creativity, and humility to work in the collaborative, fast-paced environment that the company fosters. The culture of empathy makes it easy (and expected!) for everyone to speak their mind when they have new product ideas or see something that ought to be done differently. FullStorians get to solve hard problems to build a product that is delightful to use and provides powerful insights, and we have fun doing it!
Cons
To avoid implementing layers of unnecessary bureaucracy, the company tends to err on the side of defining process only after there is a clear need, which means that employees have to feel comfortable with some level of ambiguity when it comes to the "how" of getting something done.
