GXO Logistics reviews

3.4

60% would recommend to a friend

(1,896 total reviews)
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Patrick Kelleher

56% approve of CEO

52% positive business outlook

GXO Logistics has an employee rating of 3.4 out of 5 stars, based on 1,896 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GXO Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
2.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay is weekly, there is often overtime opportunities. The tasks performed generally are not labor intensive. Most of the associates are typically easy to work with.

Cons

Your job duties are never outlined as leadership often asks you to perform tasks unrelated to job title, management attempts to make you feel uncomfortable or withhold promotion if you are unwilling to take on unrelated tasks. Management makes up rules as they go that inconvenience others and refuses to adhere to established rules when it inconveniences them. Standards are different for everybody e.g. associates deemed more competent are given the workload of their less capable coworkers, Leadership at every level often participates in gossip regarding the outside affairs of associates which creates a toxic work environment, management does not put a stop to it because they're interested in knowing the behaviors of employees outside of work to influence their promotion decisions. Management takes credit for the improvements and ideas on improving production but often looks to spread blame for the failures in production. They also frequently implement ideas that do not work and blames the lack of success on the workforce rather than being accountable.

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GXO Logistics Response
1y
Thank you for taking the time to share your feedback. We strive to equip managers with the tools they need to adequately support their team members, so we hate to hear you may not be pleased with the team at your site. We also don't tolerate favoritism at any degree so we strongly encourage you to reach out to ethics@gxo.com to report possible concerns of unethical behavior. If you want to remain anonymous, please submit a report to gxo.ethicspoint.com. We hope that you can have a better experience moving forward - thank you for the hard work you contribute to the business.
3.0
Aug 29, 2024

Gxo Logistics

Recommend
CEO approval
Business Outlook

Pros

Great people, very organized and lean.

Cons

Management is lacking guidance and support to employees. They also lack rational decision making in stressful or pressured situations. Also favoritism in management and the lack of promoting from within has completly tanked morale. Although they do have a strong grow program to gain more knowledge and potentially advance, nobody that has participated in this program at my location has benifited from doing so. Instead they continue to higher from outside the company for advancement roles even though turnover rates have skyrocketed the past couple years.

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GXO Logistics Response
1y
Thank you for taking the time to leave a review as we truly value your feedback. We strive to equip managers with the tools they need to adequately support their team members and we don't tolerate favoritism at any degree - we strongly encourage you to reach out to ethics@gxo.com to report possible concerns of unethical behavior. If you want to remain anonymous, please submit a report to gxo.ethicspoint.com.
2.0
Aug 9, 2024

Poor Senior Leadership

Recommend
CEO approval
Business Outlook

Pros

If you know someone you may have opportunities

Cons

Not people friendly. They don’t care about their employees

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GXO Logistics Response
1y
Your review does not reflect the employee experience that we strive for - please reach out to us at GXOInquiries@gxo.com so we can better understand your concerns.
Viewing 10 - 12 of 1,896 Reviews

Glassdoor has 2,367 GXO Logistics reviews submitted anonymously by GXO Logistics employees. Read employee reviews and ratings on Glassdoor to decide if GXO Logistics is right for you.