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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (719 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      719 reviews
      5.0
      Sep 25, 2019

      Career Defining

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Dynamic Leadership - Company Culture - Incredible Product

      Cons

      Like most companies at an inflection point, the work load can get excessive at times. As long as you understand this (and understand that equity participation is a direct anticipation of this), it's not necessarily a "con".

      5.0
      May 2, 2018

      Best people to work with!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have come from other companies where people just want to be left alone and keep to themselves. Here is the total opposite (in the best way possible). Everyone is extremely helpful. Will go out of their way to help you out, regardless if you are in a different department. Great Office perks and office settings. Nick is a very approachable person, loves to know how you've been and what's going on. Any cools movies? How was your weekend? Other CEOs just pass you and do not acknowledge your presence.

      Cons

      Keep doing a great job!!!

      avatar
      Gainsight Response
      8y
      Glad to hear that your experience has been positive. I agree with your point about Nick being very approachable. A sure-fire conversation starter with Nick is, "what kind of ice cream do you like"? Hint: he is an ice cream fanatic!
      5.0
      Jan 22, 2018

      Great experience at

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible management team (led by Nick) and category defining company.

      Cons

      There are a couple of major offices which are roughly siloed by function. Engineering is in Bangalore, Support is in St. Louis, most of the CSMs and management are in the Bay Area. This makes cross-department collaboration tougher than just walking across the hall.

      avatar
      Gainsight Response
      8y
      Excellent input. To some extent, the geographic dispersion is a reality - and provides some big benefits for us in terms of being able to work with people anywhere (particularly work-from-home). But we need to continue to find more ways to bring folks together across offices.
      Viewing 43 - 45 of 719 Reviews
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      ReviewsGainsight reviews

      Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.