Games Workshop reviews

3.8

62% would recommend to a friend

(326 total reviews)

Kevin Rountree

79% approve of CEO

70% positive business outlook

Games Workshop has an employee rating of 3.8 out of 5 stars, based on 326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Games Workshop employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

326 reviews
1.0
Feb 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay is ok considering not very hard work, your customer base is mostly very cool people who you get to spend a lot of time with, the product is pretty neat.

Cons

Upper management has no idea what they are doing. The American CEO of this hobby company doesn't even participate or understand the hobby. The company itself continue to alienate the customer base because upper management doesn't understand or care to understand them and then punishes store operators when they can't meet unreasonable sales goals. Also, the management team and the store operator scene is very weird, everybody has divided into little groups that kind of worship different upper management people. If you kiss up enough to management and make enough friends, your production doesn't matter and you'll be rewarded. If you are independent and quiet, chances are you'll be alienated and eventually fired regardless of your production. It's a pretty messed up company which is exhibited by declining sales and rising turnover.

3.0
Jan 7, 2014
Recommend
CEO approval
Business Outlook

Pros

1. Awesome benefits, including medical/dental/vision. 2. Extremely easy labor workload. 3. Great community of Hobby Store Operators 4. Easy retail hours - No six day weeks or 12 hour days (unless you want too.) 5. The hobby itself is a blast. 6. 50% discount on merchandise

Cons

1. There will be a group of people that will basically set up camp in your store day after day after day, and buy little if nothing. 2. A full review of what you might expect is below.

3.0
Jan 3, 2014
Recommend
CEO approval
Business Outlook

Pros

This review is for the NA HQ in Memphis (not retail stores). Super casual, flex hours, laid back but things get done. Great to be able to take a break by going to the game bunker and browse around. Lots of hobbyists work there and you get 50% discount on most products. Great people. Overall, it's a fun place to work.

Cons

The company is in turmoil as the parent company in the UK tries to figure out how to be the central figure in charge. They really suck at change management — for instance, shutting down NA manufacturing and telling everyone losing their jobs that the "experts in the UK" will be doing it better, and a UK tosser letting a manager find out that he is losing his job in a meeting with his entire department. In 2013 alone, they fired the CEO (5 years), CIO (< 3 mo.), the entire training staff (some had been with GW their entire career), trade sales manager, staff accountant (GW put through college), and more. The year previous they shut down US manufacturing and fired the NA CIO (position elimination). Major turmoil.

Viewing 307 - 309 of 326 Reviews

Glassdoor has 371 Games Workshop reviews submitted anonymously by Games Workshop employees. Read employee reviews and ratings on Glassdoor to decide if Games Workshop is right for you.