Gartner Client Success Manager (CSM) reviews

3.7

77% would recommend to a friend

(30 total reviews)
avatar

Gene Hall

99% approve of CEO

31% positive business outlook

Client Success Manager (CSM) employees have rated Gartner with 3.7 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Client Success Manager (CSM) professionals have a good working experience there. Gartner is rated in line with the average (within 1 standard deviation) by Client Success Manager (CSM) professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

30 reviews
2.0
Feb 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible Hybrid Role. Flexibility to create own schedule. Free food when we go into the office.

Cons

Pay scale outdated considering COLA. Management out of touch with day to day in role. Repetitive and underwhelming internal pushes.

Viewing 16 - 18 of 30 Reviews

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