Gartner Client Success Manager (CSM) reviews

3.7

77% would recommend to a friend

(30 total reviews)
avatar

Gene Hall

99% approve of CEO

31% positive business outlook

Client Success Manager (CSM) employees have rated Gartner with 3.7 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Client Success Manager (CSM) professionals have a good working experience there. Gartner is rated in line with the average (within 1 standard deviation) by Client Success Manager (CSM) professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

30 reviews
4.0
Dec 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Fun colleagues, good processes, great benefits

Cons

Depends on what manager you get- too many random initiatives that take up time and never come to fruition

4.0
Apr 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Great balance that leadership actively promotes!

Cons

Lots of processes that can feel like you are checking a box.

Viewing 25 - 27 of 30 Reviews

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