Gateway Ticketing Systems reviews

For such a small organization with so many friendly people, there is an amazing lack of support among the teams and a definite feeling of “every man for himself”. Executive Leadership is more interested in finger pointing, placing blame, and accounting for every minute of every day than they seem concerned with moving the product and the company forward. There is a serious micro-management problem which in turn leads to a serious lack of collaboration, motivation, innovation and energy. Politics runs rampant—if you are well-liked, any outrageous behavior will be tolerated including acting rude and aggressive toward your coworkers. But, if you step out of line with some small imagined infraction and find yourself suddenly not part of the cool kids table anymore, you can be sure you’ll be made to suffer until you either quit or get fired. Recently the company has lost quite a few strong, competent, motivating leaders who could really have made a difference in culture. However, those proven leaders who have come on-board have quickly realized that open, honest feedback is not appreciated and skill sets and wisdom that were hard-earned elsewhere have no place to be put into practice here. It's really a pity, too, since this place certainly has the capacity and potential to be a great place to work.

Weak human resources department. An environment of micromanagement, from the top down. If you speak up or disagree, you are put on the naughty list until you either quit or get fired. Your success is based on your relationship with the owners/management team. If you're "in" the circle, then you are set, if not, then it's over for you.