Geek Squad reviews

3.6

58% would recommend to a friend

(2,814 total reviews)
avatar

Hubert Joly

31% approve of CEO

32% positive business outlook

Geek Squad has an employee rating of 3.6 out of 5 stars, based on 2,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Geek Squad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to start in IT Lots of level 1 repairs and troubleshooting

Cons

Client expectations are way outside of the scope of work. Management that aren’t geek squad aren’t very helpful with client issues Lack of support in general outside of peers. Continued removal from tasks to fill on the sales floor.

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

-Fun coworkers -Actual tasks aren't that hard -Good for resume building if you want an IT/CS job

Cons

-Customers are always mad at you -Dragging around heavy TVs -Always short staffed

Viewing 43 - 45 of 2,814 Reviews

Glassdoor has 2,862 Geek Squad reviews submitted anonymously by Geek Squad employees. Read employee reviews and ratings on Glassdoor to decide if Geek Squad is right for you.