Geek Squad reviews

3.6

58% would recommend to a friend

(2,814 total reviews)
avatar

Hubert Joly

31% approve of CEO

32% positive business outlook

Geek Squad has an employee rating of 3.6 out of 5 stars, based on 2,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Geek Squad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
May 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Good place to get tech & sales experience. You get to become familiar with a wide range of products and software. Coworkers are very friendly

Cons

Not a place for expansion or moving up. Lack of hours. The higher positions are filled with people that have been there forever. If you think you're ever going to become one of those guys that drive the little cars around forget it. There's a line half a mile long in geek squad already for those positions. They're trying to treat IT as a retail job and it doesn't work. Pay is fairly crappy for the work. You can easily get paid double what they pay you at geek squad at a start up company that needs a all around no education required entry computer/IT guy. They might say you need education but if you're good at what you do you can talk yourself into any job.

4.0
Apr 26, 2012

Good for aspiring IT guys and gals

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Surrounded by like-minded people, sharing ideas, people are fun to work with (at least at my store), learning new things

Cons

Stigma of incompetency (true in some stores, but many have very competent agents), management focuses much more on sales than computer repair

3.0
Apr 18, 2012

Tolerable

Recommend
CEO approval
Business Outlook

Pros

I made 20 dollars an hour....driving around in a car.

Cons

Really dislike the politics that go on.

Viewing 2776 - 2778 of 2,814 Reviews

Glassdoor has 2,862 Geek Squad reviews submitted anonymously by Geek Squad employees. Read employee reviews and ratings on Glassdoor to decide if Geek Squad is right for you.