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      Geek Squad

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      Geek Squad reviews

      3.6

      56% would recommend to a friend

      (2,814 total reviews)
      avatar

      Hubert Joly

      31% approve of CEO

      30% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.1

      Career opportunities

      3.0

      Senior management

      2.9

      Compensation and benefits

      Geek Squad has an employee rating of 3.6 out of 5 stars, based on 2,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Geek Squad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Mar 8, 2011

      Coworkers are great, company itself is lacking

      Geek squad cia
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Get to work around great, new technology -Coworkers within the precinct are oftentimes fun to be around -Pay isn't terrible -Reasonably flexible on hours (not on time off though) -Uniforms and all that is paid for -The employee discount is worth dealing with a lot

      Cons

      -Time off is hard to get, as most precincts are understaffed -Management never stands up for Geek Squad (the Geek Squad supervisor is under all managers) -Limited on what hardware problems you can fix in store -People only come to you when they are upset because their devices are broken -Full time spots are VERY hard to come by, with even the largest precincts having only a few -Mostly a retail position: most of the work is done remotely, you do mostly sales.

      3.0
      Jan 28, 2011

      Although a very stressful and demanding job, I have never felt a closer relationship with coworkers.

      Cia
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a cool, fun place to work. Best Buy is a pretty fun employer overall, but Geek Squad is pretty much its own entity. Discounts and accommodations are awesome.

      Cons

      Constant stress from angry/confused customers and management tends to be pretty ignorant as to what we actually do. There's been a recent trend over the last couple of years to turn Agents into tie-wearing salespeople.

      2.0
      Jan 1, 2011

      Make no mistake, you are actually here to sell patio furniture.

      Geek squad cia/repair technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      For retail it's decent, but it's still retail. If you can stick it out and get a Full Time spot, the benefits are very good. I would say this is the best possible job you could have while going to college.

      Cons

      Most IT companies do not look at Geek Squad as relevant job experience. You would think that you are there to work on computers, or at least give advice. However, your position will constantly be abused to sell computers on the sales floor, sell tv's, sell CD's, or be a glorified cashier. If you just want a paycheck, it's fine. If you want to have any passion about your job and not be left frustrated, look elsewhere.

      Viewing 2797 - 2799 of 2,814 Reviews
      Related searches: Geek Squad jobs | Geek Squad salaries | Geek Squad benefits | Geek Squad interviews
      ReviewsGeek Squad reviews

      Glassdoor has 2,862 Geek Squad reviews submitted anonymously by Geek Squad employees. Read employee reviews and ratings on Glassdoor to decide if Geek Squad is right for you.