Does GenScript pay their employees well?

According to anonymously submitted Glassdoor reviews, GenScript employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at GenScript. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at GenScript?

59% of GenScript employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GenScript 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at GenScript?

Lab Technician (16) , Biotechnologist (15) , Account Manager (11) , Technical Account Manager (11) , Sales Account Manager (10) , Sales (7) , Sales Manager (7) , Research Scientist (5) , Technical Account Manager (TAM) (5) , Laboratory Technician (4) , Product Manager (4) , Researcher (4) , Senior Technical Account Manager (4) , Inside Sales Manager (3) , Marketing Specialist (3)

What are the pros of working at GenScript according to real employee reviews?

"Most people at the company are friendly and well" ((in 19 reviews)); "Colleagues are friendly and more relaxed when there are less orders" ((in 18 reviews)); "Coworkers are friendly and responsive" ((in 16 reviews)); "Fast paced working environment." ((in 10 reviews)); "For American employees, working here provides a glimpse of Chinese culture." ((in 7 reviews))

What are the cons of working at GenScript according to real employee reviews?

"1. Salaries are low." ((in 18 reviews)); "bad management" ((in 17 reviews)); "very low pay compared to the rest of the industry." ((in 13 reviews)); "2. Benefits for the size of this company are low." ((in 10 reviews)); "4) HR are best friends with Managers, so nothing remains confidential." ((in 5 reviews))

What are employees saying about GenScript layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GenScript layoffs and their outlook for job security at GenScript in 2026.

What are the top reviewed GenScript locations?

Piscataway , Jersey City , Redmond , San Diego , New Brunswick , Edison , Newark , Parsippany , Hopewell , Pennington , New York , Madison , Raleigh , Houston , San Francisco , South San Francisco , Sunnyvale , Seattle , Philadelphia , Rockville , Boston , Watertown , China

GenScript reviews

3.3

59% would recommend to a friend

(269 total reviews)

Frank Zhang and Sherry Shao

57% approve of CEO

53% positive business outlook

Ratings by category

3.3

Career opportunities

3.1

Culture & values

3.0

Diversity & inclusion

3.0

Compensation and benefits

2.9

Work/Life balance

2.9

Senior management

GenScript has an employee rating of 3.3 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

269 reviews

3.0

Jul 29, 2025

It is difficult to say

Specialist

Recommend

CEO approval

Business Outlook

Pros

free lunch , team built

Cons

There is too much workload sometimes.

GenScript Response

6mo

Thank you for sharing your feedback. We’re glad you appreciated the team-building activities and lunch benefits. We understand that workload can feel high at times, and we continuously review resource allocation and processes to improve balance. Your suggestion on localization is noted and will be considered as we work toward enhancing our operations. We appreciate your contribution and wish you success in your future career.

1.0

Jul 29, 2025

Disappointing Experience – Don't Join

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only benefit is that it might serve as a stepping stone for new graduates looking to gain initial industry exposure before moving on to more structured and professional organizations.

Cons

Despite branding itself as a global company that values its people, the reality is quite different. The workplace is dominated by nepotism and questionable practices. If you don’t speak Chinese, you’ll likely be marginalized, regardless of your qualifications or performance. Leadership roles are often given to individuals close to senior management in China, even if they lack the necessary skills or English proficiency. There’s a serious disconnect between the leadership team and the realities of the U.S. market and customer needs.

GenScript Response

11mo

Thank you for sharing your perspective. We’re sorry to hear your experience did not meet expectations. At GenScript, we are committed to fostering a fair, inclusive, and merit-based environment for all employees. We continue to review our leadership development, hiring practices, and communication processes to ensure every team member can thrive and contribute meaningfully, regardless of language or background.

1.0

Jul 16, 2025

Management

Biotechnologist

Recommend

CEO approval

Business Outlook

Pros

Good colleagues friendly working environment

Cons

OT alot Always thinks that we have alot of manpower when we clearly do not

Viewing 55 - 57 of 269 Reviews

Jobs at GenScript

Full-time HR Operations/Admin Intern

Scientist, Plasmid Prep

Bilingual Warehouse Specialist, Mandarin & English

Bilingual Shipping Specialist (English & Mandarin)

GenScript

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It is difficult to say

Disappointing Experience – Don't Join

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