GenScript reviews

3.3

57% would recommend to a friend

(269 total reviews)

Frank Zhang and Sherry Shao

54% approve of CEO

51% positive business outlook

GenScript has an employee rating of 3.3 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

269 reviews
5.0
Jul 7, 2022
Recommend
CEO approval
Business Outlook

Pros

excellent training good management team

Cons

sales goal is high and the company is asking for aggressive growth

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GenScript Response
3y
Thank you for sharing your feedback and good to hear about the training and management.
1.0
Jun 10, 2022
Recommend
CEO approval
Business Outlook

Pros

The other UK TAMs are great.

Cons

Sales role, not technical role, Unprofessional management, Unprofessional HR team, Expected to work all hours, Inadequate training, No flexibility, No support, Untrustworthy managers, Tested at every given opportunity, Unrealistic KPIs that are held over your head, Conversations not kept confidential, Naming and shaming emails circulated

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GenScript Response
6mo
Thank you for taking the time to share your perspective. We recognize that your experience in 2022 did not reflect the standards we strive for, and we sincerely regret that. Since then, we have made significant improvements, including a new HR team, enhanced training programs, and the implementation of an Applicant Tracking System to ensure a more transparent and respectful process. Your feedback has helped guide these changes. If you have additional suggestions or concerns, please feel free to reach out to us at HR.EU@genscript.com. We hope that if you engage with us again in the future, you will experience these improvements firsthand.
1.0
Jun 4, 2022

No

Recommend
CEO approval
Business Outlook

Pros

Work life balance and not much micro management

Cons

Lousy leadership resulting in poor decisions

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GenScript Response
3y
Thank you for your honest feedback. Our Leadership team recently undertook a mandatory leadership training where some managers shared stories of how important it is to be open and listen to their team's ideas and we hope that this will lead to a more inclusive environment.
Viewing 178 - 180 of 269 Reviews

Glassdoor has 305 GenScript reviews submitted anonymously by GenScript employees. Read employee reviews and ratings on Glassdoor to decide if GenScript is right for you.