GenScript reviews

3.3

57% would recommend to a friend

(269 total reviews)

Frank Zhang and Sherry Shao

54% approve of CEO

51% positive business outlook

GenScript has an employee rating of 3.3 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

269 reviews
1.0
Aug 11, 2022

An empty mess of mismanagement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team managers Colleagues are generally friendly and open

Cons

Upper management have next to no defined strategy within European branch Barely present HR clearly working not for employee benefit Archaic and outdated IT and CRM systems relying on manual labor over automation Reluctance to hire locally, preference to hire from China Mediocre English from China based teams leading to awkward meetings and impaired communication between teams and regions General lack of developmental and resource support Forced days of being in the office per week no matter how long the commute, and regardless of your actual workload benefits from it or not Unclear, undefined and inconsistent operations that tries to cater to everyone, and accomplishes nothing

avatar
GenScript Response
6mo
Thank you for sharing your perspective. We acknowledge that your experience in 2022 highlighted serious concerns, and we regret that it did not reflect the standards we strive for. Since then, we have made significant changes to foster a clear strategy and a respectful, collaborative work environment. If you have additional suggestions or concerns, please feel free to share them with us at HR.EU@genscript.com. We hope that if you engage with us again in the future, you will experience these improvements firsthand.
4.0
Aug 3, 2022
Recommend
CEO approval
Business Outlook

Pros

salary is good, people are friendly

Cons

too tired ,everything is go go go

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GenScript Response
3y
Thank you for sharing your feedback and we are collecting survey data for our team to review an action plan in order to have a more engaged and satisfied workforce.
Viewing 175 - 177 of 269 Reviews

Glassdoor has 305 GenScript reviews submitted anonymously by GenScript employees. Read employee reviews and ratings on Glassdoor to decide if GenScript is right for you.