GenScript reviews

3.3

59% would recommend to a friend

(269 total reviews)

Frank Zhang and Sherry Shao

57% approve of CEO

53% positive business outlook

GenScript has an employee rating of 3.3 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

269 reviews
1.0
Mar 23, 2024

Don’t recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing much. Just rather friendly colleagues, and can go back on time once work is done for the day.

Cons

Extremely toxic work environment. Colleagues are friendly but not the most helpful. Ask them a question and they don’t even bother helping much, just bare minimum. Can be overwhelming for new staff, as they want to learn as much but feels like they are annoying the senior staff when they ask questions, as they are always gathering around and chitchatting in other departments. Supervisors will shout at you if you are slow at your job, even if you are new and still trying your best to learn. No empathy at all from bosses. Don’t bother applying if you are not fluent or good in chinese as everything is chinese there including their system.

avatar
GenScript Response
2y
Thank you for your feedback, and we genuinely regret hearing about your negative experiences with your colleagues and supervisor. We understand the impact negative experiences can have on one's well-being and professional growth, and we sincerely apologize for any distress caused by the interactions you've described. Creating a supportive workplace is a priority for us. Your comments regarding the lack of helpfulness from colleagues and seniors do not align with the standards we strive to uphold. We take these concerns seriously and will look into the claim internally to ensure a positive experience for all employees. At GenScript, we are committed to fostering an inclusive corporate culture, and we value our employees' feedback and suggestions for continuous improvement with anonymous feedback platform and professional HR team available for employee to reach out to better understand and address concerns.
1.0
Feb 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Large business size provides opportunities for networking across various teams and regions.

Cons

Working here is like being a 24/7 slave. The company doesn’t care about your well-being or work-life balance. Even if you’re sick, there’s no backup for you, and you’re expected to keep up with tasks. Holidays are no exception—you’ll still be working through them, or you’ll come back to a mountain of tasks that feels impossible to clear. Career progression is non-existent; any hopes of moving up are dashed by absurd requirements and a lack of support. Performance evaluation is based on unrealistic targets, setting you up for failure and undermining your hardwork and sacrifice, including health and time with family. Worst of all, the boss will make you question your own self-worth, reducing you to just another cog in the machine. At the end of it all, you won’t just feel overworked—you’ll feel drained of any ambition or creativity. If you value your mental and physical health, look elsewhere.

2.0
May 2, 2025

genscript

Recommend
CEO approval
Business Outlook

Pros

company provides me with the gift of employment in a biotech company. strong company name.

Cons

too many questionable working practices. but no one sees it as red flags bcos people here are mostly fresh grads, and are none the wiser about these malpractices.

Viewing 184 - 186 of 269 Reviews

Glassdoor has 304 GenScript reviews submitted anonymously by GenScript employees. Read employee reviews and ratings on Glassdoor to decide if GenScript is right for you.