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      GenScript

      Engaged Employer

      GenScript reviews

      3.3

      59% would recommend to a friend

      (269 total reviews)

      Frank Zhang and Sherry Shao

      57% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      GenScript has an employee rating of 3.3 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      269 reviews
      2.0
      Oct 2, 2025

      Intro gig to biotech, but proceed with caution!

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great gig for fresh graduate to get into biotech sales -Ultra-fast-paced opportunity to get into service provider side of life science, instead of commodity business, gets you in the door with innovators

      Cons

      -Heavy influence on chinese way of doing things with many temporary visas given out to chinese nationals -Blatant ignorance of compliance and western laws, premeditated exclusion/discrimination if you're not chinese here. -Revolving door of staff in and out very often, median time here <1 yr

      avatar
      GenScript Response
      6mo
      Thank you for sharing your experience. We’re sorry to hear that your overall experience during your tenure was not positive. We’re glad to know that your time in the organization provided an opportunity to transition into a sales role. We take feedback seriously and will review your concerns internally as we continue to improve. Thank you again for sharing your perspective.
      1.0
      Jul 29, 2025

      Disappointing Experience – Don't Join

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only benefit is that it might serve as a stepping stone for new graduates looking to gain initial industry exposure before moving on to more structured and professional organizations.

      Cons

      Despite branding itself as a global company that values its people, the reality is quite different. The workplace is dominated by nepotism and questionable practices. If you don’t speak Chinese, you’ll likely be marginalized, regardless of your qualifications or performance. Leadership roles are often given to individuals close to senior management in China, even if they lack the necessary skills or English proficiency. There’s a serious disconnect between the leadership team and the realities of the U.S. market and customer needs.

      avatar
      GenScript Response
      11mo
      Thank you for sharing your perspective. We’re sorry to hear your experience did not meet expectations. At GenScript, we are committed to fostering a fair, inclusive, and merit-based environment for all employees. We continue to review our leadership development, hiring practices, and communication processes to ensure every team member can thrive and contribute meaningfully, regardless of language or background.
      2.0
      Jan 10, 2024

      Average Pay with Unreasonable Expectations

      Laboratory technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch, although options are limited and it's usually cold by the time you're allowed to step out of the lab to eat.

      Cons

      Management does not care about you. HR does not care about you. Employees come and go, and they do not listen to their employees. We were routinely assigned work over our stated capacity and all pleas fell on deaf ears. Work here if you need to get your foot in the door, but get out as soon as you find a better job.

      Viewing 25 - 27 of 269 Reviews
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      ReviewsGenScript reviews

      Glassdoor has 304 GenScript reviews submitted anonymously by GenScript employees. Read employee reviews and ratings on Glassdoor to decide if GenScript is right for you.