Question 1

Is General Dynamics Information Technology a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at General Dynamics Information Technology have rated their employer with 3.7 out of 5 stars in 260 Glassdoor reviews. This is a lower than average score with the overall rating of General Dynamics Information Technology employees being 3.9 out of 5 stars. Search open Customer Service (CSR) Jobs at General Dynamics Information Technology now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at General Dynamics Information Technology.

Question 2

Does General Dynamics Information Technology pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at General Dynamics Information Technology with 3.7 out of 5 stars based on 260 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at General Dynamics Information Technology.

Question 3

How happy are Customer Service (CSR) professionals working at General Dynamics Information Technology?

Accepted Answer

66% of Customer Service (CSR) employees at General Dynamics Information Technology would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Customer Service (CSR) professionals have also rated General Dynamics Information Technology with a 3.7 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.2 rating for culture and values and 3.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at General Dynamics Information Technology?

Accepted Answer

Customer Service Representative (240), Systems Administrator (112), Software Engineer (78), Project Manager (77), Systems Engineer (58), Network Engineer (50), Program Manager (44), Senior Software Engineer (43), Analyst (42), Customer Service Representative (CSR) (42), Intelligence Analyst (40), Senior Network Engineer (36), Senior Systems Administrator (35), Senior Systems Engineer (35), Help Desk Technician (34)

Question 5

What are the pros of working at General Dynamics Information Technology according to real employee reviews?

Accepted Answer

"Also have good benefits and 401k." ((in 583 reviews)); "The pay was good but didn't last long since they lost the contract due to dishonesty." ((in 327 reviews)); "The people are great and supportive" ((in 228 reviews)); "Flexibility and good work life balance" ((in 110 reviews)); "Good salary and they encourage and pay for elevating your personal skill level." ((in 107 reviews))

Question 6

What are the cons of working at General Dynamics Information Technology according to real employee reviews?

Accepted Answer

"Management is poor and bottle necks completion of work." ((in 220 reviews)); "to many managers and levels of managment" ((in 81 reviews)); "No bonuses and no raises." ((in 48 reviews)); "Lack of community and communication" ((in 40 reviews)); "Hourly pay sucked and favoritism was annoying." ((in 13 reviews))

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