Is General Dynamics a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at General Dynamics have rated their employer with 2.9 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of General Dynamics employees being 3.4 out of 5 stars. Search open Customer Service Representative Jobs at General Dynamics now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at General Dynamics .

Does General Dynamics pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at General Dynamics with 2.2 out of 5 stars based on 39 anonymously submitted employee reviews. This is 48.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at General Dynamics.

What are the top reviewed jobs at General Dynamics?

Customer Service Representative (38) , Software Engineer (21) , Systems Engineer (17) , Engineer (13) , Program Manager (9) , Project Manager (9) , Manager (8) , Senior Software Engineer (8) , Senior Systems Engineer (8) , Analyst (7) , Senior Engineer (7) , Executive Assistant (6) , Mechanical Engineer (6) , Administrative Assistant (5) , Design Engineer (5)

What are the pros of working at General Dynamics according to real employee reviews?

"Good benefits; hard working employees" ((in 84 reviews)); "Great people and work you can be proud of." ((in 62 reviews)); "Growth and pay was good" ((in 56 reviews)); "Challenging work and good work/life balance" ((in 14 reviews)); "It was a great work environment" ((in 10 reviews))

What are the cons of working at General Dynamics according to real employee reviews?

"Inability to adapt to change and poor management" ((in 52 reviews)); "Upper management lacks vision and losing work base." ((in 16 reviews)); "No to mention i received no training." ((in 13 reviews)); "The manager are not good very misbehaving with employees" ((in 12 reviews)); "Most likely your boss and their boss both suck, because there is no leadership." ((in 9 reviews))

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General Dynamics Customer Service Representative reviews

2.9

95% would recommend to a friend

(39 total reviews)

Phebe N. Novakovic

98% approve of CEO

98% positive business outlook

Ratings by category

2.2

Culture & values

2.2

Senior management

2.2

Compensation and benefits

2.2

Career opportunities

2.1

Work/Life balance

2.0

Diversity & inclusion

Customer Service Representative (Customer Service Representative) employees have rated General Dynamics with 2.9 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service Representative (Customer Service Representative) professionals have an average working experience there. General Dynamics is rated 20% below average by Customer Service Representative (Customer Service Representative) professionals compared to other employers within the Aerospace & Defense industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

39 reviews

3.0

May 6, 2015

Customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very reliable, compassionate, and fair

Cons

NOt as organized when I was therem but that was only due to them just starting out.

1.0

Apr 7, 2015

General Dynamics shufts for workers not easy or handy

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great money good job shifts weren't flexible .

Cons

the shift bid is awful if you get stuck with a 12am to 7am shift you are stuck with it you should be able to keep the shift you start with 100pm to 930 with sat and sunday off was fine then I couldn't take the shift bid wasn't a safe shift concidering I lived an 1 and 30 min s away

4.0

Apr 1, 2015

Customer Service Representative

Customer service representative (customer service representative)

Recommend

CEO approval

Business Outlook

Pros

Great people; managers always willing to help in anyway... enjoyed my time there and learned so much.

Cons

Unorganized at times and lots of changes at the last minute.

Viewing 28 - 30 of 39 Reviews

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General Dynamics

General Dynamics Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer service

General Dynamics shufts for workers not easy or handy

Customer Service Representative

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