Is Genesys a good company to work for as a Associate Solutions Engineer?

Associate Solutions Engineer professionals working at Genesys have rated their employer with 4.4 out of 5 stars in 44 Glassdoor reviews. This is a higher than average score with the overall rating of Genesys employees being 4.2 out of 5 stars. Search open Associate Solutions Engineer Jobs at Genesys now and start preparing for your job interview by browsing frequently asked Associate Solutions Engineer interview questions at Genesys .

Does Genesys pay Associate Solutions Engineer employees well?

Associate Solutions Engineer professionals rate their compensation and benefits at Genesys with 4.3 out of 5 stars based on 44 anonymously submitted employee reviews. This is 9.8% better than the company average rating for salary and benefits. Find out more about Associate Solutions Engineer salaries at Genesys.

What are the top reviewed jobs at Genesys?

Software Engineer (159) , Senior Software Engineer (105) , Account Executive (72) , Associate Software Engineer (48) , Director (41) , Sales (39) , Senior Account Executive (38) , Technical Support Engineer (37) , Solutions Consultant (34) , Manager (29) , Senior Technical Support Engineer (24) , Consultant (23) , Software Developer (23) , Marketing (22) , PS Consultant (21)

What are the pros of working at Genesys according to real employee reviews?

"The people are great and very passionate." ((in 260 reviews)); "1) Work Life Balance is Good" ((in 222 reviews)); "The benefits are good!" ((in 148 reviews)); "Also a great management and HR team that never loses the focus on the employee !" ((in 93 reviews)); "great team and people to work with" ((in 83 reviews))

What are the cons of working at Genesys according to real employee reviews?

"8. Constant layoffs." ((in 40 reviews)); "Upper management is slowly improving, but overall are not receptive to solutions offered by even experienced employees." ((in 15 reviews)); "Poor management and so much favoritism that an outsider doesn't have much a chance unless he/she gets lucky" ((in 9 reviews)); "Experienced some bullying from C" ((in 6 reviews))

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Genesys

Genesys Associate Solutions Engineer reviews

4.4

47% would recommend to a friend

(44 total reviews)

Tony Bates

100% approve of CEO

36% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Compensation and benefits

3.8

Senior management

3.7

Work/Life balance

3.6

Culture & values

3.6

Career opportunities

Associate Solutions Engineer employees have rated Genesys with 4.4 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Associate Solutions Engineer professionals have an excellent working experience there. Genesys is rated 21% above average by Associate Solutions Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

44 reviews

3.0

Feb 25, 2022

I have a love hate relationship with my job

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

The people in technical roles at Genesys are unmatched. My team, the managers I've had, etc. are ALWAYS willing to help and have your back when needed.

Cons

Account Executives aren't held accountable for any technical knowledge, so the sales cycles falls heavily on our shoulders, yet SCs don't have the ability to make anywhere near as much as AEs. It is nearly impossible for SCs to make President's Club. We are expected to do far more than our job should entail.

5.0

Jan 24, 2022

Great place to work

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Amazing company with great perks and great people - hard to find a corporate environment as great as this one.

Cons

No cons to present at this time

5.0

Jan 20, 2022

Hanging in there...

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Product, People, Potential, Cloud Focused

Cons

Covid lack of Travel opportunity

Viewing 10 - 12 of 44 Reviews

Jobs at Genesys

Account Executive, Banking

Director, Sales, State & Local Government

Services Engagement Director

Senior Product Commercialization and Readiness Manager

Vice President, Global Strategic Experiences and Executive Programs

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Genesys Associate Solutions Engineer reviews

Ratings by category

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I have a love hate relationship with my job

Great place to work

Hanging in there...

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