Is Genesys a good company to work for as a Associate Solutions Engineer?

Associate Solutions Engineer professionals working at Genesys have rated their employer with 4.4 out of 5 stars in 44 Glassdoor reviews. This is a higher than average score with the overall rating of Genesys employees being 4.2 out of 5 stars. Search open Associate Solutions Engineer Jobs at Genesys now and start preparing for your job interview by browsing frequently asked Associate Solutions Engineer interview questions at Genesys .

Does Genesys pay Associate Solutions Engineer employees well?

Associate Solutions Engineer professionals rate their compensation and benefits at Genesys with 4.3 out of 5 stars based on 44 anonymously submitted employee reviews. This is 9.8% better than the company average rating for salary and benefits. Find out more about Associate Solutions Engineer salaries at Genesys.

What are the top reviewed jobs at Genesys?

Software Engineer (159) , Senior Software Engineer (105) , Account Executive (72) , Associate Software Engineer (48) , Director (41) , Sales (39) , Senior Account Executive (38) , Technical Support Engineer (37) , Solutions Consultant (34) , Manager (29) , Senior Technical Support Engineer (24) , Consultant (23) , Software Developer (23) , Marketing (22) , PS Consultant (21)

What are the pros of working at Genesys according to real employee reviews?

"The people are great and very passionate." ((in 260 reviews)); "1) Work Life Balance is Good" ((in 222 reviews)); "The benefits are good!" ((in 148 reviews)); "Also a great management and HR team that never loses the focus on the employee !" ((in 93 reviews)); "great team and people to work with" ((in 83 reviews))

What are the cons of working at Genesys according to real employee reviews?

"8. Constant layoffs." ((in 40 reviews)); "Upper management is slowly improving, but overall are not receptive to solutions offered by even experienced employees." ((in 15 reviews)); "Poor management and so much favoritism that an outsider doesn't have much a chance unless he/she gets lucky" ((in 9 reviews)); "Experienced some bullying from C" ((in 6 reviews))

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Genesys

Genesys Associate Solutions Engineer reviews

4.4

47% would recommend to a friend

(44 total reviews)

Tony Bates

100% approve of CEO

36% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Compensation and benefits

3.8

Senior management

3.7

Work/Life balance

3.6

Culture & values

3.6

Career opportunities

Associate Solutions Engineer employees have rated Genesys with 4.4 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Associate Solutions Engineer professionals have an excellent working experience there. Genesys is rated 21% above average by Associate Solutions Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

44 reviews

5.0

Mar 15, 2021

Handling of Covid with Employees

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Employee Safety is a number 1 concern No pressure on anyone to travel or go into an office Care for employee health including mental state by providing Friday's off in August, paid time off from Dec 24 thru Jan 1, created a well-being website for emotional, financial, physical and social resources Continued concern by reminding employees to take time off Overall just a genuine feeling that our personal health in every aspect is the first priority.

Cons

None as they have handled this pandemic exceptionally well and I can't imagine any other company doing more for their employees during these times.

4.0

Mar 14, 2021

Good company to work

Solutions architect

Recommend

CEO approval

Business Outlook

Pros

Clear direction and lots of interesting projects

Cons

Salary is lower than industry standard slow promotions

1.0

Mar 10, 2021

Sales and Marketing Company

Solutions architect

Recommend

CEO approval

Business Outlook

Pros

Open time off is nice.

Cons

Consistently fails to deliver on promises. Sold out an entire business unit of good, dedicated people to an IT outsourcer.

Viewing 13 - 15 of 44 Reviews

Jobs at Genesys

Account Executive, Banking

Director, Sales, State & Local Government

Services Engagement Director

Senior Product Commercialization and Readiness Manager

Vice President, Global Strategic Experiences and Executive Programs

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Genesys

Genesys Associate Solutions Engineer reviews

Ratings by category

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Handling of Covid with Employees

Good company to work

Sales and Marketing Company

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