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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,711 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Culture & values

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Aug 25, 2020

      Good company to work for

      Technical lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open Time Off policy is great. Fair compensation and good benefits. Executive leadership is very transparent. CEO actually seems to care about the employees.

      Cons

      It can be difficult to work your way up. People tend to stay at Genesys long-term which is a good thing, but it also means advancement is highly competitive.

      5.0
      Apr 17, 2020

      Great company on a path for rapid growth and transformation

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance Good healthcare Tons of resources and support for employees Global footprint (love meeting people from different cultures all over the globe) Tons of opportunity for growth internally I feel that the pay (salary + commission) is fair Indianapolis campus has two on-site gyms, a parking lot basketball court, on-site cafeteria and great collaborative spaces

      Cons

      Frequent changes to structure, product naming, alignment of resources, processes, etc. Things that should be simple are often overcomplicated or require multiple levels of approval that slows my ability to get answers to people or get things done An overwhelming amount of resources -- this is good, overall, but the negative side of it is that there's no "one-stop-shop" for the things you need to find and often have to ask a chain of people to find the right person that can give you the right answer if you have a question

      5.0
      Mar 27, 2020

      Amazing People and Culture

      Finance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - high level of transparency - strategic alignment at every level - supportive and growth-oriented culture

      Cons

      limited food options near the office

      Viewing 601 - 603 of 2,711 Reviews
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      ReviewsGenesys reviews

      Glassdoor has 3,044 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.