Genesys reviews

4.2

83% would recommend to a friend

(2,711 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Sep 3, 2019

Glad to be here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been at Genesys a little under a year and I can't say enough about my experience here! Genesys has structured on boarding and training that allowed me to get familiar with the business, how it operates and enabled me to get familiar with our products. The company cares about diversity and inclusion, has regular events scheduled to promote team building, and has incredibly talented team members who are hands on, collaborative and humble. I appreciate the weekly newsletter called The Now! that keeps employees up to date on happenings at Genesys and our intranet has countless articles and resources to keep employees in the loop.

Cons

I came from a smaller company and it felt much easier to meet others and interact. While Genesys has a lot of team building and activities planned on a regular basis, it can be hard to build relationships and friendships outside of my immediate team. In Indianapolis alone we have 800+ employees in two buildings and we are also global, so it can be a challenge to meet others outside my day to day team. My team has video meetings but it's not the same as being in the same room.

4.0
Aug 3, 2019

Fast pace change

Recommend
CEO approval
Business Outlook

Pros

Learn a lot, create real impact

Cons

Internal silos, outdated painful processes

Viewing 616 - 618 of 2,711 Reviews

Glassdoor has 3,045 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.