Genesys reviews

4.2

83% would recommend to a friend

(2,706 total reviews)
avatar

Tony Bates

92% approve of CEO

84% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jul 10, 2017

Run FAST - awful experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Near BART and freeway. Free parking. Coffee was good

Cons

Miserly FP&A Department with no vision for future improvements. Nobody takes ownership of their work. Nobody is held Accountable for their tasks. Nobody understands how to honor deadlines for deliverable. Directors want to be friends with employees hence no consequences for errors. Super low morals. Very very manual work (NO ERP), no analytics done. Life is always a CHAOS in FP&A. Managers (C level executives) never say hello or greets their employees. Nobody says "Thank you". Expect to work till 4am on weeknights and everyday on weekends. Contractors love to work overtime and double time here. I have never seen so many disorganized FP&A Managers in my career history/. They tend to hire excel guru (they call them technically savvy), who has no talent as good analyst. FP&A Managers are pushovers and have NO say to their C level execs, which trickles down t employees and everyone is super unhappy. There are more contractors at the moment than FTE. Other departments maybe OK to work (not sure), but if you are approached by recruiters to work for FP&A - RUN FAST!

3.0
Apr 27, 2017
Recommend
CEO approval
Business Outlook

Pros

• Laid back • A lot of smart people to work with • Great atmosphere and with work life balance • I am able to have my own office

Cons

There is a feel that there is a lack of leadership from the top.

3.0
Apr 5, 2017
Recommend
CEO approval
Business Outlook

Pros

My time working at ININ was the best in my career. The company culture, the people were amazing. The work was hard, but it was worth it.

Cons

The company will be in shambles for the next few years. There will be lots of attrition and the changes will occur very rapidly. I also have little trust for what management states about the future.

Viewing 163 - 165 of 2,706 Reviews

Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.