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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      82% would recommend to a friend

      (2,704 total reviews)
      avatar

      Tony Bates

      91% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Sep 5, 2014

      Associate Solutions Engineer

      Associate solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      As redundant as it sounds, the people are the best. Everyone is willing to help if they have the time. The company also hosts fun activities such as happy hours. Good benefits package, relaxed work environment.

      Cons

      Genesys is growing, and fast. This sometimes leaves employees left uninformed. Also, the discontinuity with employee resources; it can be hard to find basic information due to there being so many portals. Back to back travel is no fun, as well.

      4.0
      Sep 5, 2014

      A company with a great future ahead

      Director of marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Brilliant engineering The company has probably the best Contact Center Stack on the market. Virtually the same architecture evolved successfully from "Atari Times" into the WEB APIs world - Focus on Mid Market and Cloud! Trying to aggressively penetrate the Mid Market and offering cloud solution, that's forcing the company to redesign the interfaces, making the product much easier, ergonomic and "beautiful". A lot of resources are allocated to R&D - Start up "feeling" with IPO potential The company has now almost 3000 employees. But at the headquarter you will enjoy free sodas, ping pong tables, cozy couches where to play Xbox games. Employees' happy hours and breakfasts in the fancy cafeterias are commons. - The owners are not milking the company as a cash cow. All the (lot) money the company is making is re invested in R&D and acquisitions. - Vacations days The company policy doesn't put a cap on the paid vacation days. Taking a reasonable number of vacation days is reccomended

      Cons

      - Daly City location The company headquarter is located in a quite foggy/unattractive location. But It's well served by Bart - Benefits package They are ok, but they are becoming sub par when compared with the industry - Compensation Good salary package, but hey we are in the Silicon Valley, there are companies out there which offer much more money for brilliant engineers.

      5.0
      Sep 5, 2014

      Great place to work with many smart and talented people

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyday I am blown away by my colleagues; they impressively intelligent individuals who really care about software. I was given a tremendous opportunity to be part of the management at Genesys and it has been extremely challenging and rewarding. I have learned a lot. It is a place where top people bring their A+ Game. And we know how to have fun; play hard and work harder!

      Cons

      We have a lot of opportunities in front of us; sometimes it is hard focusing on a few and have to change priorities.

      Viewing 2581 - 2583 of 2,704 Reviews
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      Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.