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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      82% would recommend to a friend

      (2,704 total reviews)
      avatar

      Tony Bates

      91% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Sep 5, 2014

      Great Team Enviornment

      Associate solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have never worked in a place with such emphasis on teamwork and collaboration. Excellent training program and Genesys offers opportunity to grow into the role that is fit for you. After a change in industry, Genesys is a huge breath of fresh air.

      Cons

      Nothing I can think of

      5.0
      Sep 5, 2014

      Associate Solution Engineer

      Associate solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is very willing to help and very accessible. You're surrounded by some of the most intelligent thought provoking individuals in the industry.

      Cons

      Since the Associate Generate program was new it was a bit unorganized, but other then that there are no complaints.

      avatar
      Genesys Response
      11y
      Thanks for your feedback. We are excited about our new Associate Program. Having the opportunity to provide in-depth training for new Genesys talent is a great opportunity. As with any new program, there is always room for improvement; we are constantly evolving the new program to ensure a fantastic experience for both current and future classes. We are always looking for new and better ways to improve and streamline. Please continue to let us know how we can make your experience exceptional; we value your input!
      5.0
      Sep 5, 2014

      Great work environment and great people. Definitely an amazing company.

      Professional services consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genesys has a lot to offer to its employees, great work environment, awesome people. It feels more like a family. People are more involved with each other, both professional and personally. And the company gives you all the motivation you need to do your very best. I consider myself lucky to work alongside great and gifted people. And on top of that, I love my job. I also have the chance to travel to different countries, which is something I love.

      Cons

      Since I joined the Genesys family, I haven't found anything that might be seen as a con.

      Viewing 2584 - 2586 of 2,704 Reviews
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      ReviewsGenesys reviews

      Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.