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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      82% would recommend to a friend

      (2,704 total reviews)
      avatar

      Tony Bates

      91% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Sep 5, 2014

      Nice Company with bunch of great opportunities in telecommunication industry and growth

      Associate ps consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chance of growth with proper training and learning products , specifically if you have a good background in Telecommunication, you will own this advantage . Good people and colleague working together in a friendly environment .

      Cons

      Because the company its being growth rapidly , there might be some stress on employee from work-life balance point of view .

      5.0
      Sep 5, 2014

      awesome experience

      Associate solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      everyone is very friendly and helpful if you ever need to reach out to someone for advice or help with a problem

      Cons

      the training for new associates could be put together a little better. virtual learning is harder to grasp concepts with than a hands on experience in a classroom.

      avatar
      Genesys Response
      11y
      We agree that Genesys is a very supportive environment. We do see your point on the importance of classroom learning which is why each Associate starts out in a 1-2 week in-person Boot Camp. Recognizing that everyone has a different learning style, we utilize several different methods during the six months of training following boot camp including case studies, online classes and mentoring to ensure that all learning styles are addressed. We appreciate the feedback!
      5.0
      Sep 1, 2014

      Genesys is a great place to work!

      Business director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Market leader, true international spirit, great technology, passionate customers and partners

      Cons

      Fast pace evolutions, very competitive market

      Viewing 2587 - 2589 of 2,704 Reviews
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      Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.