Genpact Sr. process associate reviews

3.3

69% would recommend to a friend

(337 total reviews)
avatar

Balkrishan BK Kalra

67% approve of CEO

57% positive business outlook

Sr. process associate employees have rated Genpact with 3.3 out of 5 stars, based on 337 company reviews on Glassdoor. This indicates that most Sr. process associate professionals have a good working experience there. Genpact is rated in line with the average (within 1 standard deviation) by Sr. process associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

337 reviews
2.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, some of the actual Genpact leadership were great, work from home

Cons

unorganized training, horrible equipment, no paid holidays, very micro-managed, I was actually working for 3 companies, they all had a different set of rules, and you get lied to about replacement equipment

1.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

There is none. Everything is cons

Cons

1. No proper communication to the employees because employees doesn’t get Genpact mail ID. 2. Management is at worst, doesn’t know how to interact with their employees, will only make people’s life harder everyday. 3. If anybody want to learn micromanagement, join this company you will only get to learn it from here. 4. Annual & sick leaves are meant to yours which is included in the contract, but have to beg to get a leave. 5. All I got is mentally stress and exhausted working here. 6. Anyone looking for a job, I would strongly recommend to wait for a bit more rather than joining here.

3.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

*very stable work environment *great team management but that depends on the process you land in. *great company if you have prior experience and don't want to keep switching for whatever reason.

Cons

*not suitable for freshers in terms of financial and professional growth *very low salary for freshers. Like you won't be able to survive without anyone helping if you want to live comfortably and I am not talking about lavishly just comfortable. *employee isolation if you land in a bad process. Had worked in one for about 2 years. Very stressful environment, no access to any genpact sites to get an out from the process without letting the toxic management of there know prior to even trying to get out.

Viewing 10 - 12 of 337 Reviews

Glassdoor has 30,343 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.