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Ghirardelli Chocolate

Engaged Employer

Ghirardelli Chocolate reviews

4.0

65% would recommend to a friend

(343 total reviews)
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Justin Reese

78% approve of CEO

66% positive business outlook

Ghirardelli Chocolate has an employee rating of 4.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ghirardelli Chocolate employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

343 reviews
1.0
Mar 6, 2017

Thick glass ceiling and company direction lacking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Summer hours in San Leandro are nice and really good people within nearly all corporate functions. It's a strong brand and you see a great deal of pride in the brand from all employees.

Cons

Really disappointing and concerning that Ghirardelli is a brand that is positioned primarily at women yet there are very few women in leadership roles within the company. Many examples of capable women getting passed over for less capable men. So many talented women have left in the last several years. Another one gave notice this week. Doesn't seem to have been noticed by executives and certainly has not been addressed. And there is a disconnect between the CEO and executives and the rest of the employees. The corporate office has been overcrowded for years yet nothing of substance has been done to address it. There is lip service to it in company meetings but nothing happens. Also, seems that the company overly focuses on sales, often at the expense of profits (e.g., spend $1.50 to bring in $1.00 of sales). Don’t get the feeling that the CEO fully understands his P&L below the sales line.

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Ghirardelli Chocolate Response
9y
Thank you for your comments. We value all input and strive to make things better and take concerns into real consideration to place action against them. We can't get better unless we hear from you. Thanks again!
1.0
Jan 27, 2016

Management Bias

Recommend
CEO approval
Business Outlook

Pros

Ghirardelli has the potential to be a great company. The re-investment into the company is 2nd to none. The growth of the company during these poor economic times shows the product value.

Cons

Purely a politically run company, high management turnover! Managers can't perform without support. No support given to new and innovative ideas and or independent thinkers. Open and hostel harassment if one doesn't follow the political agenda. Advancement is based on political agenda as apposed to job performance. Open favoritism to the politically correct. I've never experienced a company that has lost so many great employees to hold on to a culture of elitism. Promote ineffective managers with no practical experience and poor interpersonal skills. Seems like starting over every time. This culture leaves the employees with a sense of failure. Employees communicate their ideas only to find out later their ideas were implemented and recognition given to his or her manager. Speaking out will come at a significant cost! Manufacturing improvement are limited to longer hours of operation as apposed to solid operational improvements. Employees work as robots without management representation, speaking out will cause serious repercussions and negatively affect careers.

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Ghirardelli Chocolate Response
10y
Thank you for your feedback, we are always looking to find ways to improve. We appreciate you taking the time to share your thoughts with us.
3.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

I loved working there while the leadership of my team was sound and able. The benefits are pretty good, a fairly flexible hybrid workplace. We were well provided for during our transition from on-site (in 2020) through the return to office in 22. The senior leadership was fairly patient with employees who took some time to return. If you are looking for stability, fairly good pay with benefits but aren't too keen on growth, and not too attached to your job, then this is a good place to work!

Cons

It operates under the shadows of Lindt Chocolates which is a much larger and different company. Although the results were measured against Lindt, the investments did not. Goals are pretty aggressive for each of the teams (cause their Lindt counterparts' have even more aggressive goals!) completely overlooking what the company's capabilities, bandwidth, and needs are. Surprisingly, in the last few months of my time there, HR was unreachable too. That's pretty unusual, but I had nowhere to go express my concerns, challenges and problems.

Viewing 7 - 9 of 343 Reviews

Glassdoor has 381 Ghirardelli Chocolate reviews submitted anonymously by Ghirardelli Chocolate employees. Read employee reviews and ratings on Glassdoor to decide if Ghirardelli Chocolate is right for you.