Giant Eagle reviews

3.3

52% would recommend to a friend

(3,624 total reviews)
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Bill Artman

63% approve of CEO

41% positive business outlook

Giant Eagle has an employee rating of 3.3 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Giant Eagle employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Apr 6, 2019

Wants everything done but with no people to do it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is ok and Health benefits are good, 401k matches but not very much. Nice coworkers and some nice customers too!

Cons

Be prepared to be a worker and a manager and cart person and whatever other job they throw on you, and expect them to want everything done and done perfectly even though it would take multiple more employs to even make that happen. The more you try to get done the more they will put on you and they wont stop even when you are not accomplishing everything. If you genuinely care about meeting their goals then expect to do the work of 2-3 people maybe more. oh and don't think that they will pay you more, the yearly raises range from iffy to just insulting. You will hardly ever get a thank you it's always just them telling you whats wrong. They love changing and adding new things constantly for you to try to get done, even though you already can't get everything that is expected done. most of management has a screw it attitude toward any of these concerns. I hear that all of their stores are extremely understaffed, which makes the employees miserable which in return effects work quality which effects sales. It all went downhill after the father retired and his daughter took over....

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Giant Eagle Response
7y
Thank you for sharing your feedback and concerns! We will share your feedback regarding staffing with the appropriate teams and look for opportunities to make improvements in the future.
1.0
Dec 28, 2018

Failing company

Recommend
CEO approval
Business Outlook

Pros

Decent benefits for hourly employees, heath insurance discounts if you pass certain regulations, flexible scheduling if they don't implement their new "automatic scheduling" that a computer decides.

Cons

Pay is entirely too low. The execs say people aren't leaving because of the pay, they say people are leaving because the lack of training. That is so wrong. People are leaving because the workload is increased while the pay is limited. This year, they lowered the highest raise amount allowed, making it only possible to get a .45 raise if you were the perfect employee . They made it even harder to obtain raises. Some co-workers who have been there for years had gotten only a .10 raise, while raises in the past we're higher. How does that make sense? They took away pensions recently. Upper management of stores do not care about hourly associates unless they're 'buddies'. I have worked at 2 different stores with store leaders who never said hi to you in the morning, or asked how the department was doing unless they were speaking go the department leads. It makes for a very disconnected relationship between so called "leaders" and their teams. There is something fundamentally wrong with the way this company runs their stores. I soon see them closing most Giant Eagles and focusing more on their Get-Go's.

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Giant Eagle Response
7y
Thank you for your feedback! We always strive to pay a competitive wage and to provide a positive work experience for our Team Members. We will certainly share your concerns regarding rate of pay, pay increases and the disconnect between management and our Hourly Team Members with the appropriate teams.
3.0
Nov 16, 2018

Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to talk all day

Cons

Bossy people and rude customers

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Giant Eagle Response
7y
Thank you for your feedback!
Viewing 34 - 36 of 3,624 Reviews

Glassdoor has 3,739 Giant Eagle reviews submitted anonymously by Giant Eagle employees. Read employee reviews and ratings on Glassdoor to decide if Giant Eagle is right for you.