GitLab reviews about "transparency"

37% positive business outlook

Reviews by job title

67 reviews
1.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Incredible colleagues, flexible remote work, and a strong product that genuinely helps teams. The open-source mission is inspiring, and day-to-day collaboration with peers can be energizing when management stays out of the way.

Cons

Management culture is toxic and deeply misaligned with the company’s stated values. Gaslighting, favoritism, and lack of psychological safety are common but ignored. Promotions and recognition depend on self-promotion and politics rather than impact or skill. HR protects managers, not employees. Burnout is normalized, and feedback is often weaponized instead of used for growth. The “handbook-first” transparency ends where accountability should begin.

2.0
Feb 11, 2026

A shell of it's former self

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All remote, loads of flexibility. As long as you get your work done, no one cares where you are. Hiring is top notch, people who are at the company are great. They are some of the best and smartest people I've ever worked with. In my area (revenue org), first and second line leadership is great and shields us from a lot of the noise across the company. I know this isn't the case company wide, so do your homework and talk to lots of people. Comp is OK, maybe a little under industry norms, but it's not terrible. Benefits are also in line with industry norms. Insurance in the US is a little pricier than other companies I've worked for, but it's not terrible. Comp+benefits are decidedly average, GitLab is not trying to "buy" people to work for them. No frills is the best way to put it. The core product works very well. Sure, there are bugs (it's software after all), but they get fixed. It's not vaporware. There is relatively high brand awareness, though we often get confused with GitHub. Existing GitLab customers absolutely love the product and company. Overall, it's not a bad company to work for, it's just nowhere near as good as it was under the previous CEO and senior leadership team. The shine is gone, what's left is serviceable. I'd still recommend this as a place to work, it's just not special. It's just another company.

Cons

Since Bill Staples coming onboard in late 2024, the culture has shifted dramatically. We are not handbook first and asynchronous, there are loads and loads of "mandatory" meetings, and if you miss them watching recordings is tracked and required so you don't wind up on the naughty list. The handbook is largely irrelevant and out of date. There's little transparency and sooooo much micro-management and busy work. Lots of task logging, internal certifications, you name it. I get it, they are trying to put repeatable processes in place to grow the company, but we're all adults here. Bill also brought on all of his buddies at the C level, it's been a complete turnover at the top, and so far C level leaders appear to be out of touch with reality. It's rare to hear from C level leaders anymore (which happened all the time under the previous CEO). The stock price has tanked and continues to plummet. Duo Agent Platform is really good, and a great piece of software...but it's about a year late to market. Working long hours is both encouraged and rewarded, which is a HUGE shift from previous leadership. Promotions are hard to come by and largely politically based, and expenses are tracked religiously. Overall, this is not a special company anymore. It's a company past its prime. I get the feeling that current leadership is trying to wring every ounce of value from it before selling or taking private. In other words, GitLab isn't special anymore, it's just another company. It's not a bad place to be, just know what you're coming in to.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Used to have lots of autonomy and transparency.

Cons

The culture has become very top down driven. Decisions are forced upon team members with no explanation or discussion and set with deadlines that are impossible to hit.

1.0
May 8, 2026

Talent is fading amid poor management and dysfunction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There was a moment that GitLab was full of talent and potential. It is truly a shame that this is going away. Some talent is still there but obviously on the lookout

Cons

Lack of understanding how business outside of North America is conducted. Zero empathy, haphazard decisions that contradict each other twenty minutes after being implemented, too much superficiality and hypocrisy at high levels and a lot of incompetence in key roles, which unfortunately kills talent and, above all, the much-vaunted values ​​ij the handbook like transparency. To give you an idea of ​​how dysfunctional the company is, they share private information with other people in email threads. If Remote is what you are looking for, there are tons of Companies in a better shape.

3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Collaborative Genuine People Minimal barriers to work - easy to get tools and access to systems essential to your work Good salary

Cons

Constant restructuring and turbulence Promotions are few and far between m Lack of transparency where it matters Very US centric, regional management have very little power Poor pension scheme - 4%

4.0
Jul 18, 2025

all-remote-company

Recommend
CEO approval
Business Outlook

Pros

All remote Great culture and value Flexibility and transparency

Cons

Hard to stick with culture&value by new leadership & management

5.0
Mar 15, 2025

Great company to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, Transparency, Asyc workmode

Cons

Nothing as of now tbh.

3.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote-first culture with strong flexibility for work–life balance Talented colleagues who genuinely care about the product and customers Clear documentation and transparency across the company

Cons

Over the past three years, the company has struggled to keep pace with GitHub Leadership missteps in product direction and marketing have left GitLab behind Consecutive price increases have frustrated customers and slowed adoption GitHub Copilot and AI momentum have created major competitive pressure Frequent changes at the CRO and executive level create uncertainty and low morale Leadership feels inexperienced or poorly suited to the needs of the business

avatar
GitLab Response
10mo
Thanks for your detailed perspective. Your observations about market competition are noted. The competitive landscape is indeed intense, and GitLab maintains recognition as the "highest-ranked platform" in the 2024 Gartner Magic Quadrant for DevOps Platforms, though we recognize the challenges posed by GitHub's large community and Microsoft's investment. Find more about our strategic direction at https://about.gitlab.com/direction/ai-powered/ai_framework/ and our competitive positioning insights in our public documentation.
3.0
Oct 13, 2025

Poor communication and transparency within the APAC and the Japan GTM teams

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Suitable for people who prefer not to meet other members in person very often, though occasional in-person customer or internal meetings still take place

Cons

Moral harassment from the leaders damage trust, motivation, and emotional well-being Victims may feel isolated, anxious, or disengaged, leading to long-term retention problems It may lead to compliance issues, loss of productivity, and difficulty attracting or retaining talent

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