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      GitLab

      Engaged Employer

      GitLab reviews

      3.5

      54% would recommend to a friend

      (737 total reviews)

      Bill Staples

      39% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      GitLab has an employee rating of 3.5 out of 5 stars, based on 737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GitLab employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      737 reviews
      1.0
      Mar 7, 2023

      Gender bias problem

      Product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life balance and good benefits.

      Cons

      I am very disturbed by the steep decline in culture and values in the past year. The company continually pushes minority leaders out the door, nearly all women product leaders have been pushed out in the past 18 months alone. In the meanwhile, while it takes a woman on the product team 6+ months to be able to justify a case for promotion to director, the white men on the product team get multiple promotions within a couple months. They keep finding excuses to “layoff“ women product leaders, or women leaders suddenly “resign”. One of the white male senior directors brags about how he’s so good at getting people to accept departure packages so he doesn’t have to actually fire them, and interestingly enough, all the people he convinces are women and often women of color. I’m truly disturbed by bro culture of the product team.

      avatar
      GitLab Response
      3y
      Thank you for taking the time to leave a transparent review. Please know that we take issues such as gender bias and discrimination very seriously and have escalated this feedback to Product & People leadership. Please also know that there is a process for handling involuntary termination involving our People and Legal team to ensure these matters are handled appropriately. That process is outlined here: https://about.gitlab.com/handbook/people-group/offboarding/#termination Our People Group and E-Group leaders are committed to supporting underrepresented groups at GitLab and, if you feel comfortable, a member of our People Business Partner or Team Member Relations team would be available to discuss this feedback. You can also anonymously submit this feedback as outlined on this Handbook page: https://about.gitlab.com/handbook/people-group/#how-to-report-violations
      1.0
      Aug 24, 2020

      Great company, great product- god AWFUL sales org.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Such a cool product and company with incredible, life changing benefits. So many smart colleagues and really progressive, cool ideologies about work/life balance and sense of belonging.

      Cons

      The sales culture is what you would expect from a fast expanding company but with a mountain of sales leadership incompetence to propel the company into a bleak future. This is not my first startup so I have some experience dealing with the growing pains. The typical growing pains are RAMPANT and getting worse day by day thanks to gross mismanagement. The sales leaders have over hired, under trained, and misled so many of us. Don’t even get me started at the insanely horrible Salesforce instance our “sales ops/marketing ops” team has managed to run into the ground. We cannot expect to be successful with the terrible Salesforce and data uncleanliness that this company has created coupled with the gross incompetence of sales leaders. I’ve never experienced such a disorganized, chaotic sales organization. On top of this, I’ve seen sales reps get fired or let go at rates I’ve never seen anywhere else. Truly scary.

      avatar
      GitLab Response
      5y
      We appreciate you sharing your feedback about working at GitLab. We’re constantly iterating to create the best team member experience for everyone. While I’m happy to hear some of the pros you mentioned above, I am disappointed to hear that there are things about your experience that haven’t been great. I’d like to share a few of the active steps we’ve taken to improve some of the things you mentioned in your review. We are continuously iterating on field enablement programs which include an upcoming launch of certification programs that we hope you will participate in and more importantly provide feedback. We’re also making constant improvements to our internal tools, which include enhancing the configuration, integration and recent data enrichment projects. As a company, we review our attrition metrics regularly, and are fortunate to be well below the industry average. It's incredibly important to us that our team members feel empowered to escalate this type of concern. I’d encourage you to bring up this feedback with your manager or your People Business Partner so that we can continue to take steps to improve the issues you’re experiencing.
      2.0
      Jan 9, 2024

      Managers in their own world

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the ICs at GitLab are great people who want to help.

      Cons

      Almost all of the managers are career-obsessed and only care about looking good for their manager. The talent assessment process has no back-and-forth with the ICs and holds no relation to the real world. Sid also trying to overhaul the company culture by changing the values without due process from general team members speaks highly to the value they have for everyone's opinion. I would be shocked if GitLab was still a nice place to work at by next year.

      Viewing 7 - 9 of 737 Reviews
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      Glassdoor has 805 GitLab reviews submitted anonymously by GitLab employees. Read employee reviews and ratings on Glassdoor to decide if GitLab is right for you.