Is Glassdoor a good company to work for?

Glassdoor has an overall rating of 3.9 out of 5, based on over 1,268 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 66% of employees would recommend working at Glassdoor to a friend and 38% have a positive outlook for the business. The best reviews about Glassdoor have been left by employees working as Analyst , Employer Branding Specialist and Account Manager .

Does Glassdoor pay their employees well?

According to anonymously submitted Glassdoor reviews, Glassdoor employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Glassdoor. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Glassdoor?

66% of Glassdoor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Glassdoor 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Glassdoor?

Account Executive (74) , Sales (52) , Customer Success Manager (46) , Software Engineer (35) , Account Manager (32) , Senior Account Executive (27) , Sales Development Representative (26) , Enterprise Account Executive (24) , Senior Software Engineer (23) , Marketing (16) , Employer Branding Specialist (15) , Intern (14) , Analyst (12) , Enterprise Account Manager (12) , Director (11)

What are the pros of working at Glassdoor according to real employee reviews?

"My teammates were really great people and did a lot to help me get up and running." ((in 215 reviews)); "We have preserved our great benefits package despite our growth and maturity as an employer." ((in 94 reviews)); "Great work life balance!" ((in 70 reviews)); "Glassdoor was a great place to work, but leadership made poor decisions around the direction of the products." ((in 51 reviews)); "I was lucky with a great manager (not true for everyone :( )" ((in 45 reviews))

What are the cons of working at Glassdoor according to real employee reviews?

"The biggest con for me is the low salaries" ((in 18 reviews)); "Training and development were left on the shoulders of each manager at Glassdoor." ((in 11 reviews)); "Lack of diversity." ((in 8 reviews)); "2. Top management is trying to do a good thing and raise a problem of diversity and inclusion, but it feels like there is more concentration on hire new people instead of making a place comfortable for existing one" ((in 3 reviews))

What are employees saying about Glassdoor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Glassdoor layoffs and their outlook for job security at Glassdoor in 2026.

What Glassdoor locations have received the highest employee ratings?

Canton , San Diego , Sausalito , Atlanta , San Francisco , Mill Valley , New York , Chicago , Los Angeles , Austin

Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)

Owen Humphries

84% approve of CEO

38% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 11, 2022

I feel Lucky!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Genuinely, never in my professional career have I felt as respected and supported as I do at Glassdoor. Culture and Values are at the forefront of everything and if/when you ever have a concern you feel like you’re not only listened to, but action comes off the back of it. The people, the people, the people, the people! Salary and compensation is well above the industry average and work life balance is great. Clear and concise career development opportunities. Glassdoor have cracked the whole, respect your employees and they’ll stick around and fly the flag for you.

Cons

EMEA & US physical meet up, would help massively with relationship building from a distance.

Glassdoor Response

4y

I'm thrilled to hear you are having a great experience on the EMEA CSM team. In particular, I love to see positive sentiments around the support you are getting, career development, and work-life balance as these are areas we've been focused on improving in CS. The fact that you feel heard and see follow up action is particularly important. We do our best to transparently share themes for improvement and hold ourselves accountable to progress and action. As for getting together in person, I hear you and am also looking forward to it. Hope you are excited about the opportunities we shared in our Go To Market All Hands to connect in person this year! Thank you for sharing your feedback - it helps us continue to improve your experience! - Kira Dewey, Interim Head of Customer Success

5.0

Feb 17, 2022

The people, the work, the clients 10/10

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

I work with some of the BEST people at Glassdoor. Everyone is helpful and collaborative. Glassdoor have built an inclusive community with a strong culture that I'm so happy to be part of. The benefits are the best I have ever seen and the work life balance they have struck is perfect.

Cons

Glassdoor are still living as if we are in an active pandemic but things have changed (in particular in EMEA) and it's time to get us together again. Lets start collaborating in person again.

Glassdoor Response

4y

Thank you for taking the time to share your perspective on your experience on the EMEA CSM team. To hear that you have found the community to be inclusive, our benefits meet your needs, and you're able to find work life balance is so important. Fostering a culture where folks feel like they belong, individuals can share openly and authentically, and every voice is valued is a core pillar of our employee engagement goals. As for your desire to get back together in the office, I understand. Connecting via Zoom can be exhausting at times and community is core to what makes Glassdoor so special! Our Workplace Experience team is doing their best to strike the balance of keeping everyone safe and getting people back to the incredible offices they have been improving and investing in this year. Based on what they shared in the last All Hands, I'm optimistic we're close to reopening and hope they'll have news to share soon regarding the reopening our London (and Chicago, San Francisco, Dublin, & Ohio) offices. - Kira Dewey, Interim Head of CS

4.0

Jul 26, 2021

Great People

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

People Positive Mindset Transparent Culture Outstanding Onbaording Online Programme (6-weeks) Great buddy up system

Cons

Hi-Cups with Indeed partnership slightly slowing progresss

Glassdoor Response

4y

Thanks so much for sharing your perspective. I am glad to hear that you feel Glassdoor has great people and that the mindset is positive and transparent. Those are all absolutely core values we strive to build and protect in our daily culture. I am thankful you are here and part of this team to help us continue to do that! I also understand the feedback regarding our partnership with our sister Company Indeed and at times that can feel like it slows you down. There is still an opportunity to make the partnership even stronger and more seamless. Please know that myself and the rest of your leadership team will continue to prioritize the team’s feedback to ensure that happens. Thank you again for your feedback and being a part of this Glassdoor journey. VP Global Sales, Molly McKinstry

Viewing 1084 - 1086 of 1,113 Reviews

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I feel Lucky!

The people, the work, the clients 10/10

Great People

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