Is Glassdoor a good company to work for?

Glassdoor has an overall rating of 3.9 out of 5, based on over 1,268 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 66% of employees would recommend working at Glassdoor to a friend and 38% have a positive outlook for the business. The best reviews about Glassdoor have been left by employees working as Analyst , Employer Branding Specialist and Account Manager .

Does Glassdoor pay their employees well?

According to anonymously submitted Glassdoor reviews, Glassdoor employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Glassdoor. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Glassdoor?

66% of Glassdoor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Glassdoor 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Glassdoor?

Account Executive (74) , Sales (52) , Customer Success Manager (46) , Software Engineer (35) , Account Manager (32) , Senior Account Executive (27) , Sales Development Representative (26) , Enterprise Account Executive (24) , Senior Software Engineer (23) , Marketing (16) , Employer Branding Specialist (15) , Intern (14) , Analyst (12) , Enterprise Account Manager (12) , Director (11)

What are the pros of working at Glassdoor according to real employee reviews?

"My teammates were really great people and did a lot to help me get up and running." ((in 215 reviews)); "We have preserved our great benefits package despite our growth and maturity as an employer." ((in 94 reviews)); "Great work life balance!" ((in 70 reviews)); "Glassdoor was a great place to work, but leadership made poor decisions around the direction of the products." ((in 51 reviews)); "I was lucky with a great manager (not true for everyone :( )" ((in 45 reviews))

What are the cons of working at Glassdoor according to real employee reviews?

"The biggest con for me is the low salaries" ((in 18 reviews)); "Training and development were left on the shoulders of each manager at Glassdoor." ((in 11 reviews)); "Lack of diversity." ((in 8 reviews)); "2. Top management is trying to do a good thing and raise a problem of diversity and inclusion, but it feels like there is more concentration on hire new people instead of making a place comfortable for existing one" ((in 3 reviews))

What are employees saying about Glassdoor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Glassdoor layoffs and their outlook for job security at Glassdoor in 2026.

What Glassdoor locations have received the highest employee ratings?

Canton , San Diego , Sausalito , Atlanta , San Francisco , Mill Valley , New York , Chicago , Los Angeles , Austin

Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)

Owen Humphries

84% approve of CEO

38% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jun 20, 2022

Great Company

Sales

Recommend

CEO approval

Business Outlook

Pros

Great environment, Wonderful team, Amazing product.

Cons

Nothing that they now haven't addressed.

Glassdoor Response

3y

Thank you for taking the time to share your feedback. I’m glad that you’re part of our incredible sales team and are having such a positive experience. You’ve listed many of the reasons that our company is great and I have to agree. The team is wonderful, the product is amazing and both are offered within a great environment. Reading between the lines, it sounds like “cons” have been addressed and I’m hopeful that our commitment to transparency enabled honest conversations about any challenges you experienced. Again, thanks for taking the time to share, and thank you for your contribution to Glassdoor! - Val Roush, Interim Head of Sales

5.0

Jun 10, 2022

Love what you do and you'll never work a day in your life

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Excellent pay and benefits package Very pro-wellbeing Unlimited PTO Policy - with regular "company days off" Option to work fully remote on my own schedule I feel very supported and part of my team and the wider company despite predominantly working from home

Cons

Can at times have slight delays in doing day-to-day activities or resolving internal system issues due to certain teams being solely US-based.

Glassdoor Response

3y

Thank you for taking the time to share your experience! I love that you are feeling supported and a feeling of belonging with the broader Glassdoor team. This is an important goal for us in CS and across the company, especially with our hybrid work environment. As for your feedback on turnaround times and time zone challenges being in EMEA, I think that is completely fair. While some of this is unavoidable, our support teams should be prioritizing your requests at the beginning of their work day. Please keep your leader and myself aware of any specific escalation needs or if the delays become unmanageable so we can review options. - Kira Dewey, Interim Head of CS

5.0

May 29, 2022

Amazing company

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

I’ve been working at Glassdoor for just under a year and I’m absolutely loving the journey so far. The culture is amazing, they pay above market rate and it’s always a bonus to work for a company where you actually believe in the mission!

Cons

None that I’d say warrant not wanting to work here but accessing indeed systems can be frustrating.

Glassdoor Response

3y

Thank you for sharing your feedback on your experience as a CSM in London. I'm so glad to hear that you've had a great first year on the team! I agree with some of the highlights you shared around culture, pay and the mission creating an engaging experience. I also hear you regarding Indeed systems access. While we've made progress, there is more to do. From my vantage point, there is buy-in and action being taken on both Indeed and Glassdoor's side to prioritize this; it will just take some time for our back-end teams to build the system and data connections to make this easier. Thank you again for sharing and thank you for being here! - Kira Dewey, Interim Head of Customer Success

Viewing 1081 - 1083 of 1,113 Reviews

Glassdoor

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Great Company

Love what you do and you'll never work a day in your life

Amazing company

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