GoDaddy Inbound Sales and Support reviews

In this role, you will be live on the phone with customers on your seventh day. You will not have a full grasp of the basic functions of the CRM ordering system. This goes over and above your being a novice at the product line, which includes more than 60 offerings. Unless you are a skilled actor, or very versed in internet tech at the outset ( this is not a requirement to be hired, by the way), customers will sense that you are new and unsure. This can be a harrowing experience for the customer and especially for you, until you learn. Of course, during this time you will still be expected to sell product and have the credibility of an internet expert (at least in the perception of the customer).

I've never worked in a more stressful position in my life. There are a dozen metrics to follow and the only thing that matters is your sales. The supervisors and trainers want you to believe that selling is the same thing as customer service. 95% of the people that call in are pissed off about their product however you're still required to sell them something. You're often required to break the rules of the company in order to get a measly sale. There is a kind of hipster cult mentality that almost makes you sick. Promotional opportunities are pretty much non existent due to the fact you have several hundred people from the sales floor applying for the same position. Overall its just a glorified call center. PS: don't trust the recruiters when applying to this place, they will tell you anything to get you through the door as they have to meet a hiring quota to keep their job.