Gong reviews

4.4

91% would recommend to a friend

(514 total reviews)
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Amit Bendov

98% approve of CEO

91% positive business outlook

Gong has an employee rating of 4.4 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

514 reviews
2.0
Nov 16, 2023

Not what it once was

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing technology that outpaces everyone else. Some of the kindest, most intelligent, hardest working professionals I've ever met. Decent benefits and pay. Heavy workload, but the flexibility of remote + daily schedule makes it manageable

Cons

Tough market conditions, hard to shift from selling the best product to a whole platform. What has the marketing team done to help the rest of the company past year, other than chase away their best talent? Lost much of its spirit in 2023, as the rough market brought out the worst in some people. Poor decisions were made, bringing in execs and SVPs who don't live by Gong's company and leadership principles. Diversity in leadership was not great. Not broad layoffs, but people just abruptly no longer around Wished we had that 401k match

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Gong Response
2y
Thank you for sharing your honest feedback. It’s great to read your positive comments about Gong’s technology and compassionate employees. We value your input on the challenges, especially regarding market conditions and shifts in company spirit. We're committed to continuous improvement, and your insights on leadership and the importance of reinforcing our company principles are valuable. Thanks again for sharing your sentiment. - Laura Wilson (Intierm CPO)
1.0
Oct 22, 2023

DO NOT COME HERE

Recommend
CEO approval
Business Outlook

Pros

Engineering continues to build a viable platform

Cons

Terrible people managers I mean… awful.. low character and self serving soulless soldiers

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Gong Response
2y
Thank you for taking the time to post a review. It was obviously hard to read your feedback about management. Acting humbly and building relationships as humans, regardless of titles, is a core tenet of our leadership principles. We value all team members and always strive to create a respectful and supportive work environment. I'm sorry that wasn't your experience. We value your feedback; if you’d like to share additional details, don’t hesitate to reach out. - Laura Wilson (Interim CPO)
2.0
Feb 8, 2023

It's good on your resume, but your making sacrifices

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to meet and work with some phenomenal people and got to talk about a fantastic product.

Cons

Recent leadership changes has really effected the culture of Gong... Too much "at my previous company" or "in my previous experience" approach brought in on a culture that brags about having a "No Sugar" approach. leadership over promised on revenue targets and unfortunately it resultrd in the form of layoffs, in which there was a meeting 2 months prior stating that layoffs weren't occurring and that the company was in a good space.

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Gong Response
3y
Thanks for taking the time to write a thoughtful review. I appreciate your honesty. It’s nice to hear you enjoyed working with awesome people and love the product. I’m sorry to hear about your frustrations. Reducing our workforce was an extremely difficult decision. You’re right that Gong is proud of its #NoSugar operating principle and employees should feel that management is being transparent and candid with them at all times. I think our CEO’s letter (https://www.gong.io/blog/a-difficult-company-update/) about the decision lives up to that, but understand the situation was painful, regardless. I’d welcome additional feedback if you’re open to it: sandi.kochhar@gong.io.
Viewing 34 - 36 of 514 Reviews

Glassdoor has 529 Gong reviews submitted anonymously by Gong employees. Read employee reviews and ratings on Glassdoor to decide if Gong is right for you.