Goodwill Management reviews

2.3

6% would recommend to a friend

(24 total reviews)

Catherine Meloy

Not enough data to show CEO approval

5% positive business outlook

Management employees have rated Goodwill with 2.3 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Management professionals have an average working experience there. Goodwill is rated 39% below average by Management professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

24 reviews
3.0
Dec 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Considering Goodwill's tend to vary tremendously throughout the United States, I saw significant improvements during my time with the company. Leadership has an astonishing ability to improve or diminish the culture, the work ethic and any and all perks employees will see such as discounted days for employees to shop, raises, whether assistant managers make hourly or salary, etc. If you are driven and don't get caught up in drama easily you have the potential to go far as there are lots of opportunities for growth within the company.

Cons

On that note, the changes in leadership have been consistently every 3 years and we underwent extensive changes in 3 year increments. Some not always for the best. While we were a profitable and generally happy workforce, that all nose dived after our beloved CEO retired. The replacement team seemed to balk at our core values of integrity and this was even more obvious upon attending meetings where talks of covert donation receptacle placement and a fierce competitive market strategies replaced talks of our mission to help people overcome challenges to employment. Teams could not keep up with the incoming changes and the SOP's were not updated quickly enough to refer to. It was like someone turned off the lights but expected the same productivity and sales. Gossip, unrest, and people only out for themselves quickly took the upper hand.

2.0
Apr 16, 2024

Terrible Workplace

Recommend
CEO approval
Business Outlook

Pros

Your customers are probably the best thing.

Cons

Manager is very aggressive and out if control.

1.0
Jul 14, 2023
Recommend
CEO approval
Business Outlook

Pros

The donations are funding good community programing, but as you will see from the VERY high employee turnover they treat their employees very poorly.

Cons

I feel compelled to share my nightmarish experience at Goodwill Industries of Southern Arizona, as a cautionary tale to anyone considering joining this organization. I cannot stress enough how detrimental this company's culture is to its employees' well-being and career growth. Spare yourself the anguish and avoid this place like the plague. From day one, it became evident that Goodwill Industries of Southern Arizona fostered a hostile work environment. Psychological safety was non-existent, and it seemed the management thrived on breeding fear and paranoia among the employees. The backstabbing and vindictiveness were pervasive, with colleagues more interested in sabotaging one another rather than fostering collaboration or teamwork. What struck me the most was the surveillance-like atmosphere that permeated every aspect of the workplace. Coworkers were encouraged to spy on each other and report back to their superiors. It didn't matter if you were a hardworking, ethical employee; they would still monitor your every move, scrutinizing every word and action. The pervasive culture of fear instilled a constant sense of unease and hindered any chance of open and honest communication. Goodwill Industries of Southern Arizona is plagued by tall siloes, with each department operating in isolation and no inclination towards collaboration. Instead of working together to improve processes or rectify issues, employees were too preoccupied with safeguarding their own positions. This fear-based mindset stifled innovation, perpetuating a cycle of mediocrity and inefficiency. The toxic workplace culture starts right at the top, with the CEO strongly setting this tone for the organization. Even the Board of Directors seem blissfully unaware of the true state of affairs, only receiving carefully curated reports that shield them from the real problems. During your interview or even in your time at Goodwill Industries of Southern Arizona, pay heed to the red flags waving ominously in the wind. Do not dismiss them; they are harbingers of the soul-crushing environment you will face. If you value your career and your mental health, protect yourself and stay away from this company. Those who have the means and options leave as soon as they can, leaving behind those who are financially trapped or have been lured into unattainable promotions. Goodwill Industries of Southern Arizona preys on these individuals, subjecting them to the worst mistreatment imaginable. It's a toxic, unhealthy environment that no one deserves to endure. In conclusion, spare yourself the pain and misery by avoiding Goodwill Industries of Southern Arizona at all costs. Find a company that respects and values its employees, a place where collaboration and growth are encouraged, not feared. Don't let this company tarnish your career or compromise your mental well-being. You deserve better.

Viewing 1 - 3 of 24 Reviews

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