Is Goodwill a good company to work for as a Program Services Supervisor?

Program Services Supervisor professionals working at Goodwill have rated their employer with 4.0 out of 5 stars in 44 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Program Services Supervisor Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Program Services Supervisor interview questions at Goodwill .

Does Goodwill pay Program Services Supervisor employees well?

Program Services Supervisor professionals rate their compensation and benefits at Goodwill with 2.7 out of 5 stars based on 44 anonymously submitted employee reviews. This is 3.6% worse than the company average rating for salary and benefits. Find out more about Program Services Supervisor salaries at Goodwill.

How happy are Program Services Supervisor professionals working at Goodwill?

94% of Program Services Supervisor employees at Goodwill would recommend their employer to a friend. This rating has increased by 10% in the past 12 months. Program Services Supervisor professionals have also rated Goodwill with a 4.0 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.8 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 587 reviews)); "Flexible hours and good if you’re in school" ((in 196 reviews)); "They also were great for the employees" ((in 115 reviews)); "Good work environment to be a part of" ((in 111 reviews)); "flexible schedules are nice when they occur" ((in 111 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 880 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 265 reviews)); "Upper management does not care if you are trying your best" ((in 198 reviews)); "The staff is usually all special needs with no training." ((in 94 reviews)); "Favoritism runs rampant." ((in 89 reviews))

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Goodwill

Goodwill Program Services Supervisor reviews

4.0

94% would recommend to a friend

(44 total reviews)

Catherine Meloy

Not enough data to show CEO approval

34% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.6

Senior management

4.0

Work/Life balance

3.0

Career opportunities

2.7

Compensation and benefits

Program Services Supervisor employees have rated Goodwill with 4.0 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Program Services Supervisor professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Program Services Supervisor professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

44 reviews

3.0

May 14, 2026

Simple job with good experience, but few benefits

Program specialist

Recommend

CEO approval

Business Outlook

Pros

Simple job with good experience

Cons

Bad with little to no benefits

5.0

May 13, 2026

Impactful mission and great experience, but low pay

Program coordinator

Recommend

CEO approval

Business Outlook

Pros

Mission is impactful, exposure to more training and skills, team environment, great way to gain experience

Cons

Low pay compared to competitors within job market, outreach events after hours and on weekends, framework for growth not clearly established

2.0

Apr 28, 2026

Toxic culture overshadows okay pay and benefits

Program manager

Recommend

CEO approval

Business Outlook

Pros

Pay is okay and benefits are adequate.

Cons

Management and culture is toxic.

Viewing 1 - 3 of 44 Reviews

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Goodwill

Goodwill Program Services Supervisor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Simple job with good experience, but few benefits

Impactful mission and great experience, but low pay

Toxic culture overshadows okay pay and benefits

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