Is Goodwill a good company to work for as a Program Services Supervisor?

Program Services Supervisor professionals working at Goodwill have rated their employer with 4.0 out of 5 stars in 44 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Program Services Supervisor Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Program Services Supervisor interview questions at Goodwill .

Does Goodwill pay Program Services Supervisor employees well?

Program Services Supervisor professionals rate their compensation and benefits at Goodwill with 2.7 out of 5 stars based on 44 anonymously submitted employee reviews. This is 3.6% worse than the company average rating for salary and benefits. Find out more about Program Services Supervisor salaries at Goodwill.

How happy are Program Services Supervisor professionals working at Goodwill?

94% of Program Services Supervisor employees at Goodwill would recommend their employer to a friend. This rating has increased by 10% in the past 12 months. Program Services Supervisor professionals have also rated Goodwill with a 4.0 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.8 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (498) , Sales Associate/Cashier (321) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 584 reviews)); "Flexible hours and good if you’re in school" ((in 200 reviews)); "work environment is good and" ((in 115 reviews)); "They also were great for the employees" ((in 113 reviews)); "flexible schedules are nice when they occur" ((in 106 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 907 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 268 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 99 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 86 reviews))

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Goodwill

Goodwill Program Services Supervisor reviews

4.0

94% would recommend to a friend

(44 total reviews)

Catherine Meloy

Not enough data to show CEO approval

34% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.6

Senior management

4.0

Work/Life balance

3.0

Career opportunities

2.7

Compensation and benefits

Program Services Supervisor employees have rated Goodwill with 4.0 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Program Services Supervisor professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Program Services Supervisor professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

44 reviews

2.0

Jul 29, 2025

Toxic Culture and Dishonest Mission

Program manager

Recommend

CEO approval

Business Outlook

Pros

Contributes to community Work/life balance

Cons

No development or training Micromanagement Toxic culture with advancement is a dangling carrot to manipulate performance Not LGBTQ friendly

4.0

Jan 13, 2025

Great Company with Flexible Scheduling

Program services supervisor

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling Remote days available Casual work setting

Cons

Cliques Constant change Lack of communication

3.0

Oct 30, 2024

Not the best

Program coordinator

Recommend

CEO approval

Business Outlook

Pros

Liked the work I was doing

Cons

Didn't feel supported, felt rushed to finish legal paperwork while also taking care of adults with disabilities. Couldn't legally do any paperwork while they were under my supervision and had little to no help at times. Would get spoken to when we had to stay 15-30 minutes over to finish documentation that had to be submitted same day. No winning.

Viewing 4 - 6 of 44 Reviews

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Goodwill

Goodwill Program Services Supervisor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Toxic Culture and Dishonest Mission

Great Company with Flexible Scheduling

Not the best

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