Is Goodwill a good company to work for as a Program Services Supervisor?

Program Services Supervisor professionals working at Goodwill have rated their employer with 4.0 out of 5 stars in 44 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Program Services Supervisor Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Program Services Supervisor interview questions at Goodwill .

Does Goodwill pay Program Services Supervisor employees well?

Program Services Supervisor professionals rate their compensation and benefits at Goodwill with 2.7 out of 5 stars based on 44 anonymously submitted employee reviews. This is 3.6% worse than the company average rating for salary and benefits. Find out more about Program Services Supervisor salaries at Goodwill.

How happy are Program Services Supervisor professionals working at Goodwill?

94% of Program Services Supervisor employees at Goodwill would recommend their employer to a friend. This rating has increased by 10% in the past 12 months. Program Services Supervisor professionals have also rated Goodwill with a 4.0 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.8 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (498) , Sales Associate/Cashier (321) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 587 reviews)); "Flexible hours and good if you’re in school" ((in 201 reviews)); "They also were great for the employees" ((in 121 reviews)); "Good work environment to grow" ((in 112 reviews)); "flexible schedules are nice when they occur" ((in 108 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 896 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 267 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "The staff is usually all special needs with no training." ((in 93 reviews)); "Low salary and not good working" ((in 88 reviews))

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Goodwill

Goodwill Program Services Supervisor reviews

4.0

94% would recommend to a friend

(44 total reviews)

Catherine Meloy

Not enough data to show CEO approval

34% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.6

Senior management

4.0

Work/Life balance

3.0

Career opportunities

2.7

Compensation and benefits

Program Services Supervisor employees have rated Goodwill with 4.0 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Program Services Supervisor professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Program Services Supervisor professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

44 reviews

4.0

Jul 19, 2023

Good Experience

Program coordinator

Recommend

CEO approval

Business Outlook

Pros

Executive Management were great, cared about employees. Opportunities for professional development were great. Other employees cared about their work and had purpose.

Cons

Could’ve been more flexible with work hours.

3.0

Dec 5, 2022

Mission work for a price

Program manager

Recommend

CEO approval

Business Outlook

Pros

Provides free employment and educational programs and services to communities through the sale of donated goods.

Cons

Administrative work climate and culture are antiquated and close minded.

5.0

Oct 15, 2022

Person Centered Culture

Program manager

Recommend

CEO approval

Business Outlook

Pros

Focused on each individual in what they need for success. Promotes from within. Encourages growth through training and learning. Supportive environment that helps meets employee needs even in their home lives. Longevity of employment.

Cons

Nonprofit pay scale. Some positions do not lead to growth. Medical benefits are mediocre at best.

Viewing 13 - 15 of 44 Reviews

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General Clerk I (Postal/Mailroom)

Business Services Supervisor

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Goodwill

Goodwill Program Services Supervisor reviews

Ratings by category

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Reviews by job title

Good Experience

Mission work for a price

Person Centered Culture

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