Goodwill Retail Associate reviews

3.6

62% would recommend to a friend

(366 total reviews)

Catherine Meloy

57% approve of CEO

38% positive business outlook

Retail Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 366 company reviews on Glassdoor. This indicates that most Retail Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

366 reviews
3.0
Mar 2, 2026

It's Rough

Recommend
CEO approval
Business Outlook

Pros

Easy interview process and coworkers are nice enough

Cons

The turn around is crazy and they replace managers at the drop of a hat

1.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- consistent scheduling - generally good management - offers additional hours

Cons

- no yearly raise, though promised) - no referral bonus, though promised - unprofessional working environment

Viewing 10 - 12 of 366 Reviews

Glassdoor has 9,755 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.