Goodwill Retail Associate reviews

3.6

62% would recommend to a friend

(366 total reviews)

Catherine Meloy

57% approve of CEO

38% positive business outlook

Retail Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 366 company reviews on Glassdoor. This indicates that most Retail Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

366 reviews
4.0
Feb 1, 2026

Solid

Recommend
CEO approval
Business Outlook

Pros

Friendly staff and accommodating manager.

Cons

Limited hours for part time.

5.0
Jan 20, 2026

Goodwill Retail Associate

Recommend
CEO approval
Business Outlook

Pros

Management is very understandable regarding time off and making time for your personal life.

Cons

You are on your feet literally all day and if you don’t have good footwear, you will feel it in your feet and knees.

5.0
Jan 13, 2026

Great company

Recommend
CEO approval
Business Outlook

Pros

Great hours and benefits! Always felt like I was helping for a bigger cause!

Cons

Can be long monotonous days and you deal with a lot of flack from customers about raising prices.

Viewing 13 - 15 of 366 Reviews

Glassdoor has 9,755 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.