Goodwill Retail Support Associate reviews

3.6

63% would recommend to a friend

(414 total reviews)

Catherine Meloy

54% approve of CEO

42% positive business outlook

Retail Support Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 414 company reviews on Glassdoor. This indicates that most Retail Support Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Support Associate professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

414 reviews
2.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Will hire almost anyone, for better or worse. Offer generally available benefits. Training not required. Insight into company's actual workings and foot-in-the-door to retail. Easy to work a schedule and draw a paycheck without concern for advancement, longevity, or particular care for the work. Non-profit staus may encourage one to believe they are actually doing good.

Cons

Peter Principle in action. Work scheduling a mess. "Customer service" used as excuse for breaking their own policies to the detriment of employee morale and safety. Poor management goes unchecked. Revolving door of employees, due to hiring failures, disappointing working conditions, and indiscriminate firing of people. Poor pay. WASTE. Riding on the laurels of a non-profit status and history of a name. Sales promotions almost nil. Employees treated as invaluable and expendable. Could be a decent workplace if employees were much better trained and treated with value.

5.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

great job, nice management amazing system

Cons

no cons on this job

5.0
Sep 19, 2024

An Amazing Experience

Recommend
CEO approval
Business Outlook

Pros

Great Employees, hard working, easy to work with, kind and friendly

Cons

Work environment had many dust allergens (because of clothes retail)

Viewing 49 - 51 of 414 Reviews

Glassdoor has 9,755 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.