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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,238 total reviews)

      Catherine Meloy

      50% approve of CEO

      39% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Aug 19, 2012

      It was an ok job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice people ... co-workers and customers

      Cons

      Low pay for A LOT of work.

      3.0
      Aug 15, 2012

      Good concept, I'm grateful for employment opportunity.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good entry-level retail job. Opportunities for advancement or other positions. Get to meet different people Work experience. I just started with the company. I'm grateful to be employed and optimistic about moving up or changing to a better position within the year. I have retail management experience and look forward to utilizing my skills and experience.

      Cons

      Policies are enforced differently at different stores. Need to be more organized. Workflow, Management, Expectations, Safety. Extremely physical and labor intensive work. Sales and production goals are high to reach. (Especially when you have no donations to process) Low starting pay.

      3.0
      Aug 14, 2012

      It's a great first job

      Floor associate/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Goodwill's Mission is great. Hire variety of different people. Good supported employment, job training, and ticket to work programs.

      Cons

      *Some managers(at my particular store) don't seem like they know what they are doing. *Not all managers enforce policies yet they ask cashiers to defend policies when explaining to customers. *Some drama between coworkers isn't always handled correctly, if handled at all. *My store has 6 different managers and some times 2 or 3 managers give you different projects to work on and want you to disregard what another manager said without communicating it with them first. *There is a lot of focus on meeting goals, whic is understandable but sometimes goals are set too high.

      Viewing 9103 - 9105 of 9,238 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,740 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.