Goodwill reviews

3.2

46% would recommend to a friend

(9,236 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Jan 11, 2012

Not so good.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good if you are an assistant manager or higher.

Cons

The way some of management treat people. Its very rude!

2.0
Jan 2, 2012
Recommend
CEO approval
Business Outlook

Pros

The common mission and energy of the workers is to do whatever it takes to empower their clients and to build their capacity to improve their lives personally and professionally. The company itself is a well-respected brand and entity no matter where it establishes itself so the community easily embraces Goodwill Industries.

Cons

The down side is that the management at my particular location was aloof, neglectful and/or dismissive and disrespectful of its employees. The most common issue was the general practice of management treating to and speaking to their employees like children and not being fair and balanced in their assessment, reward and/or discipline of the personnel. Furthermore, they provided ultimately no training and overall, had an unprofessional manner of operating the business.

Viewing 9157 - 9159 of 9,236 Reviews

Glassdoor has 9,738 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.