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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,238 total reviews)

      Catherine Meloy

      50% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Reviews by job title

      9K reviews
      2.0
      Jan 2, 2012

      Employees deserve to be treated with the utmost respect

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The common mission and energy of the workers is to do whatever it takes to empower their clients and to build their capacity to improve their lives personally and professionally. The company itself is a well-respected brand and entity no matter where it establishes itself so the community easily embraces Goodwill Industries.

      Cons

      The down side is that the management at my particular location was aloof, neglectful and/or dismissive and disrespectful of its employees. The most common issue was the general practice of management treating to and speaking to their employees like children and not being fair and balanced in their assessment, reward and/or discipline of the personnel. Furthermore, they provided ultimately no training and overall, had an unprofessional manner of operating the business.

      1.0
      Dec 31, 2011

      disappointing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is very rewarding working with the population that I worked with.

      Cons

      Poor communication. Although all positions in my department required a 4 year degree or better, employees were not treated with professional courtesy. Literally everyone in my department has either already left or is looking for a job- except one.

      Viewing 9160 - 9162 of 9,238 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,740 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.