Gopuff reviews

2.7

29% would recommend to a friend

(1,429 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,429 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Feb 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Customer service experience, fast-paced work environment

Cons

Understaffed, Little to no training, overworked

2.0
Feb 10, 2022

OK place to work

Recommend
CEO approval
Business Outlook

Pros

Fast paced environment with new projects and campaigns regularly. Young, diverse environment and team members who become real life friends.

Cons

Growing a little too fast for their own good. Do not pay good employees who work the hardest nearly what they're worth, and choose to let them go or leave without even compromising on salary to keep them. There's a lot of secretive decisions/actions that later come out as surprises to entire teams. There is little to no work life balance, the expectation is to respond 24/7 and management does the bare minimum to support and guide their teams. Work is constantly piled on from leadership, outside of scope, putting a huge amount of pressure on team members to get it done on top of their multiple other tasks due in a day. Overall, there is just very little respect/recognition for the teams who pump out the most work in the least amount of time which creates an unrealistic and unfair working environment.

Viewing 268 - 270 of 1,429 Reviews

Glassdoor has 1,947 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.